CARREFOUR - 2015 annual activity and responsible commitment report

Spain

Withmore than40 years of experience in Spain,

Carrefour has a solid network of stores and

successful e-commerce solutions. Expansion

continued throughout the yearwith theopening

of anewhypermarket, sevenMarket andSupeco

stores (including the first in Catalonia), and the

developmentoftheExpressconveniencebanner,

due in particular to the partnership with Cepsa

petrol stations. Carrefour continued to renovate

itsshoppingcentres,suchastheoneinSanPablo,

andmodernisedseveralhypermarkets,including

those in San Fernando (Madrid) and Murcia.

The digital offering was not left behind, with the

development of the

click & collect

service in

30hypermarkets, providing the option to collect

shopping within three hours, and the updating

of the

Mi Carrefour

mobile app to include a

voice-controlled system for creating a shopping

list, enabling users to access their

Club Carrefour

loyaltycardaccount,andpaperlessreceipts.

Keymoments of 2015

•Stronggrowthofconvenience-storenetwork

(+134storesin2015).

•Expansionofdigitalofferingwiththeroll-out

click&collect

and

drive

services.

•Firstawardingof

Premiosalainnovación

prizetoacknowledgecompaniesthatinvest

intheresearchanddevelopmentof

newproducts.

•Mainpartnerof

LaVuelta

(theSpanish

GrandTourcyclingrace),whichcelebrated

its80

anniversaryin2015.

•Organisationof

Carrefest

,anevent

establishedbyCarrefourinitshypermarket

carparksduringthesummer.

718

stores

173

hypermarkets Carrefour

126

supermarkets Market and Supeco

419

convenience stores Express

carrefour.es

Food and non-food e-commerce

PROXIMITY AND MULTI-LOCAL

48 UNIQUE AND MULTIPLE

/ 2015 ANNUAL ACTIVITY AND RESPONSIBLE COMMITMENT REPORT