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3

4

Italy

1. Essential products at competitive prices at Supeco economy

supermarkets in Spain.

2. Want to share your clothing try-ons via social networks?

With the virtual mirrors installed in some Spanish hypermarkets,

it couldn’t be easier.

3. A new lease on life for the Carrefour Thiene shopping centre,

operated by Carmila in Italy.

4. An employee of Carrefour’s Assago hypermarket

in the Milan suburbs.

With strong regional positions, Carrefour

achieved positive results in 2015, rewarding

the price repositioning and renovation efforts

undertaken over the last two years. Carrefour

teamsboostedtheGroup’smulti-formatprofile,

particularly through the transformation of

the Billa and Il Centro stores acquired in 2014.

In 2015, a large renovation programme con-

tinued in Express convenience stores trans-

formed with the

Tutto e Subito

concept, and in

supermarketswheretheGourmetandAttraction

concepts were rolled out to nearly 15 stores.

Customers at the Carugate hypermarket in

Lombardy (the first Carrefour store opened in

Italy) have, since its reopening, been able to

enjoy an innovative experience thanks to a

huge space entirely devoted to fresh produce,

home textiles and digital products, along with

the first

Terre d’Italia

restaurant, which takes its

name from the eponymous brand of regional

products. TheGrouphasaccelerated the roll-out

ofitsdigitalstrategywiththe

cliccaeritira

service,

whichallowscustomerstopickuptheirshopping

within an hour of ordering from one of the

240collectionpoints throughout the country, or

haveitdeliveredtotheirhomewithinthreehours.

Keymoments of 2015

•ContinuedrenovationoftheExpress

convenienceandMarketsupermarket

banners.

•Renovationofshoppingcentres,

suchastheThienecentreinVenetoand

theGiussanocentreinLombardy.

•Layingofthecornerstoneforthe

IViali

shoppingcentreinNichelino,Piedmont.

•Continueddevelopmentofthe

cliccaeritira

service,withmorethan240collectionpoints.

1,101

stores

59

hypermarkets Carrefour

441

supermarkets Market

583

convenience stores Express

18

cash & carry stores

Docks Market and Gross Iper

carrefour.it

Food and non-food e-commerce

49