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4

2

Romania

In Romania, Carrefour continues to expand its

multi-format model, opening two new hyper-

markets and 16 supermarkets and signing an

agreement at the end of the year to acquire

thenetworkof86Billasupermarkets.Thisacqui-

sition will enable Carrefour to boost its national

coverage and become the country’s leading

supermarket operator. In terms of customer

relations, 2015was a productive year. Carrefour

was named “Romanians’ Favourite Retailer”,

in recognition of the numerous efforts under-

taken in terms of price positioning and service.

Carrefour did much to maintain this preferred

status with a major “Star Wars® at Carrefour”

campaign,implementedinmorethan150stores,

and through the renovation of numerous

hypermarkets and supermarkets to offer fresh

new shopping experiences. Moreover, all

hypermarkets were equipped with beacons

– geolocation tags to guide customers through

the store and inform themabout offers tailored

totheirpreferences.

Keymoments of 2015

•AgreementwithRewetoacquire

86Billastores.

•100

th

MarketsupermarketinFloresti(Cluj).

•CarrefourhypermarketinBaneasanamed

“Beststore”.

•Renovationoftheshoppingmall

attheCarrefourColentinahypermarket

inBucharest.

192

stores

29

hypermarkets Carrefour

110

supermarkets Market and Supeco

53

convenience stores Express and Contact

carrefour.ro

Food and non-food e-commerce

1. Employee at the Czyżyny Carrefour hypermarket

in Kraków.

2. Customers in the Spierpinskiego Market

supermarket in Warsaw.

3. Customer in the Pereca Express convenience

store in Warsaw.

4. Employees at the Vulcan Carrefour hypermarket

in Bucharest.

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