CFM Indosuez Wealth Management Architects of Wealth ANNUAL REPORT 2022
CFM Indosuez Wealth Management Annual Report 2022 2 FOR MORE THAN 145 YEARS, OUR FIRM HISTORY HAS RESONATED WITH THE ENTREPRENEURS AND FAMILIES WE HAVE ADVISED AROUND THE WORLD. TODAY, WE SUPPORT OUR CUSTOMERS, HELPING THEM TO BUILD, MANAGE, PROTECT AND PASS ON THEIR ASSETS.
3 01/ 5 CRÉDIT AGRICOLE GROUP 02/ 9 INDOSUEZ WEALTH MANAGEMENT 10 Our Identity: Our Network and Key Figures 12 General Management 13 Awards 15 Message from the General Management of the Indosuez Wealth Management Group 16 Decrypt and clarify: 2022 review and 2023 financial market outlook 18 Continuation and progress: 2022 highlights 20 Ambitions 2025: the essentials of the new medium-term plan 03/ 23 CFM INDOSUEZ WEALTH MANAGEMENT ACTIVITY REPORT 24 CFM Indosuez Wealth Management 27 Message from the Directors 28 Message from the Executive Directors 30 The Monegasque Environment 31 Wealth Management 32 Human Project 34 Corporate Governance 36 Key figures 38 Report of the Board of Directors 41 Resolutions for the General Shareholders’ Meeting 43 Internal control 04/ 46 CFM INDOSUEZ WEALTH MANAGEMENT ANNUAL FINANCIAL STATEMENTS 48 Statutory Auditors’ report 52 Consolidated financial statements on 31 December 2021 138 Individual financial statements on 31 December 2021 153 Our locations / Contents /
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5 CRÉDIT AGRICOLE GROUP 01/
CFM Indosuez Wealth Management Annual Report 2022 6 Crédit Agricole Group includes Crédit Agricole S.A., as well as all of the Regional Banks and local Banks and their subsidiaries. 43.2 % 56.8 %(3) LARGE CUSTOMERS SPECIALISED FINANCIAL SERVICES RETAIL BANKING (4) SPECIALISED ACTIVITIES AND SUBSIDIAIRIES ASSET GATHERING AND INSURANCE Holding Holding 11,5 M MUTUAL SHAREHOLDERS who hold mutual shares in: 2,401 LOCAL BANKS 39 REGIONAL BANKS jointly holding the majority of Crédit Agricole S.A.’s share capital through SAS Rue La Boétie(2) Fédération Nationale du Crédit Agricole (FNCA) Sacam Mutualisation REGIONAL BANKS FLOAT (1) Non-significant: 0.6% treasury shares, including buy-backs in 2022 that will be cancelled in 2023. Once 16,658,366 shares are cancelled, the treasury shares will be non-significant and SAS Rue de la Boétie’s holding will account for about 57%. (2) The Regional Bank of Corsica, 99.9% owned by Crédit Agricole S.A., is a shareholder of SACAM Mutualisation. (3) Excluding information made to the market by SAS Rue La Boétie, in November 2022, regarding its intention to purchase by the end of the first half year of 2023 Crédit Agricole S.A. shares on the market for a maximum amount of one billion euros. (4) Disposal of Crédit du Maroc in December 2022. 29.6 % Institutional Investors 7 % Individual Shareholders 6 % Employee Share Ownership Plans (ESOP) NS(1) Treasury Shares / Crédit Agricole Group / POLITICAL LINK 25 % 100 %
7 Our unique Customer-Focused Universal Banking model is based on the close association between its retail banking and its specialised business lines. Together, we offer all our customers, via all channels, a complete range of banking products and services suited to their needs. C RÉDIT AGRICOLE CONSUMER FINANCE Consumer finance CRÉDIT AGRICOLE LEASING & FACTORING Leasing & factoring CRÉDIT AGRICOLE PAYMENT SERVICES CRÉDIT AGRICOLE IMMOBILIER (REAL ESTATE) Global real estate operator INDOSUEZ WEALTH MANAGEMENT Wealth management CRÉDIT AGRICOLE ASSURANCES Life, health, borrower, group, property and casualty insurance AMUNDI Asset management 2022 data SPECIALISED BUSINESS-LINES CRÉDIT AGRICOLE CIB Corporate and investment banking CACEIS Institutional financial services IN FRANCE • 39 Regional Banks of Crédit Agricole • LCL • BforBank ABROAD • Crédit Agricole Italia • CA Bank Polska • CA Egypt • CA Ukraine OTHER SPECIALISED SUBSIDIAIRIES CA Group Infrastructure Platform, CA Capital Investment & Finance, IDIA Capital Investment, Uni-Médias INDIVIDUALS, FARMERS, SMALL BUSINESSES, LOCAL AUTHORITIES, INSTITUTIONS, CORPORATES 46 COUNTRIES 145,000 EMPLOYEES 53 M CUSTOMERS RETAIL BANKING / Customer-Focused Universal Banking / LARGE CUSTOMERS SPECIALISED FINANCIAL SERVICES PAYMENT SYSTEMS ASSET GATHERING AND INSURANCE
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9 INDOSUEZ WEALTH MANAGEMENT 02/
CFM Indosuez Wealth Management Annual Report 2022 10 / Our Identity / 3,000 EMPLOYEES IN 10 REGIONS Indosuez Wealth Management is the global wealth management brand of the Crédit Agricole Group, ranked the world's tenth largest bank by balance sheet size*. Built on more than 145 years of experience supporting families and entrepreneurs around the world, the Indosuez Wealth Management group offers its clients, in 10 global regions, a tailored approach that enables each one to preserve and grow their wealth in close alignment with their goals. Its teams provide expert advice, exceptional service and a global vision for both private and professional wealth management. They also incorporate in their value proposition the ambition of supporting the transitions towards more sustainable development and a more responsible economy. 1858 Founding of Compagnie du Canal de Suez. 1875 Founding of Banque de l'Indochine. 1876 First Private Banking office opened in Switzerland (Crédit Lyonnais). 1920 First roots established in Luxembourg (founding of La Luxembourgeoise). 1922 Founding of Crédit Foncier Monaco. 1975 Founding of Banque Indosuez in France from the merger of Banque de l'Indochine and Banque de Suez et de l'Union des Mines. 1996 Banque Indosuez joins Crédit Agricole Group. 2016 Adoption of a single brand: Indosuez Wealth Management. 2017 Acquisition of CIC's private banking operations in Hong Kong SAR and Singapore. 2018 Crédit Agricole Private Banking Services becomes Azqore and partners with Capgemini to form the new global benchmark in the outsourcing of IT and banking transaction services. 2019 Finalisation of the merger between Banca Leonardo and Indosuez Wealth Management and adoption of a single brand in Italy: Indosuez Wealth Management. 2021 Societe Generale's Private Bank chooses Azqore for its information systems and back-office operations offer. *The Banker, July 2022 Europe Belgium Spain France Italy Luxembourg Monaco Switzerland Middle East United Arab Emirates Asia Pacific Hong Kong SAR Singapore New Caledonia
11 2022 RESULTS In 2022, the underlying net banking income of the Wealth Management business line amounted to €929 million, up +10.5% compared to 2021 (+7.1% at constant exchange rates), thanks to the strong sales momentum and increase in the interest margin, which offset the unfavourable market effects on the assets. Expenses excluding SRF were up +9.5% (+5.5% at constant exchange rates) to €771 million, mainly related to IT and digital investments, as well as variable remuneration. The scissor effect over 2022 was positive at +1.0 percentage point (+1.5 percentage points at constant exchange rates). Underlying gross operating income increased by 16.1% to €155 million. In all, net income Group share reached €113 million, up 9.5% in 2022 and its highest level in ten years. ASSETS UNDER MANAGEMENT With close to €130 billion in assets under management (on 31/12/2022), Indosuez Wealth Management is among the world's leading wealth management companies. Despite unfavourable market conditions in 2022, the Group posted record net inflows of €4.1 billion. Its solid results reflect the diversification of its activities, the relevance of its strategy and strong sales momentum. Indosuez's value proposition has been strengthened, particularly in the credit, real assets and responsible investment segments. It has supported a growing number of new clients, including ultra-high net worth individuals (UHNWIs). / Key figures / A LOCAL APPROACH AND INTERNATIONAL SUPPORT ASSETS UNDER MANAGEMENT €130 BN ASSET ALLOCATION A diversified asset allocation, reflecting our ambition to protect and grow our clients' wealth. 3.7% Other (including Private Equity) 3.9% Structured products 14.9% Life insurance 15.9% Bonds 14.7% Equities 23.9% Funds 23% Cash assets NBI (€ M) 0 200 400 600 800 1000 2020 819.7 2021 841.3 2022 929.4
CFM Indosuez Wealth Management Annual Report 2022 12 Olivier Chatain Head of Strategy, Legal and Transformation, CA Indosuez Isabelle Denoual Frizzole Head of Compliance, CA Indosuez Pascal Exertier Chief Executive Officer, Azqore Jacques Prost Chief Executive Officer CA Indosuez Charlotte de Chavagnac Head of Communications, CA Indosuez Mathieu Ferragut Chief Executive Officer, CFM Indosuez Wealth Anne-Laure Branellec Head of Human Resources, CA Indosuez Jean-Christophe Droguet* Head of Audit Inspection, CA Indosuez *permanent guest Bastien Charpentier Deputy Chief Executive Officer responsible for Operations, CA Indosuez Olivier Carcy Chief Executive Officer, CA Indosuez Wealth (Europe) Pierre Masclet Deputy Chief Executive Officer responsible for Business Development, CA Indosuez Andras Takacs Head of Risk and Permanent Control, CA Indosuez Olivier Przydrozny Head of Organisation and Information Systems, CA Indosuez Alexandre Ledouble Chief Financial Officer, CA Indosuez Marc-André Poirier CEO, CA Indosuez (Switzerland) SA Guillaume Rimaud Chief Executive Officer, France Business Unit, CA Indosuez Marie Delesalle Head of Client Service Officers, CA Indosuez / Management Committee / Romain Jérome Chief Digital Officer, CA Indosuez
13 / Awards received in 2022 / MONACO 6th consecutive year LUXEMBOURG 2nd consecutive year
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15 Message from the General Management of the Indosuez Wealth Management Group In 2022, in an environment with mixed visibility, marked by armed conflict at the doorstep of Europe and a sudden paradigm shift characterised by rising inflation and interest rates and the resulting high volatility of the markets, we achieved solid results, and which for some metrics have reached unparalleled levels. The strong growth in operating income and high level of net income illustrate the relevance of our strategy, enabling us to strengthen the resilience of our business model month after month. While consolidating its fundamentals, our Bank has also proven its usefulness to its clients and society and continued its transformation path. The talent, expertise and commitment of our employees as well as their ability to build together were once again demonstrated in the many restructuring projects that make up our business plan. Regarding the Customer Project, we recorded net new capital inflows, reflecting the continuing reinforcement of the appeal of our brand. Many UHNW clients have joined us and have deposited significant amounts of assets, having been attracted in particular by the depth of our offering and our quality of service. Our sales momentum was driven by the strengthening of our value proposition for real assets and our responsible offering, as well as the continued development of our financing activity. Significant ESG initiatives have been implemented as part of our Societal Project, including our first sustainable real estate financing in Monaco and the launch of an innovative investment solution with a responsible component the Indosuez Blue Cycle. In Spain, we also offered the country's first investment fund specialising in reforestation. On the ground, Indosuez employees once again demonstrated their commitment to a more sustainable environment and a more responsible and inclusive economy through skills sponsorship and several solidarity initiatives. Indosuez also reiterated the meaning of its commitments in favour of water, education, the circular economy and inclusion, which are implemented in its foundations, its sponsorship operations and its initiatives alongside partners such as La Fondation de la Mer, Plastic Odyssey and L'Institut Océanographique de Monaco. Concerning the Human Project, proactive action plans in favour of diversity, personal development and youth were continued with employees, many of whom expressed their satisfaction in the employee empowerment index (Indice de Mise en Responsabilité - IMR). To always better serve its clients, strengthen the commitment and performance of its teams and improve its efficiency, Indosuez pursued its two-stage managerial transformation plan — the first of which was completed at the end of 2022. The Group continued its digital transformation. Once again this year, this transformation helped to improve our clients' journeys with, for example, the launch of a new digital platform allowing them to access our investment universe independently. It is also reflected in our offering and our processes, as well as our operational efficiency. In 2023, we will rely on the current momentum to continue our development. New projects and achievements are already on the horizon in terms of the Customer, Societal and Human Projects, the continued roll-out of digital tools, the migration of financial institutions to Azqore, our operational efficiency and compliance system. Therefore, despite the many uncertainties that have affected the beginning of this year, our employees in Belgium, Dubai, Spain, France, Hong Kong, Italy, Luxembourg, Monaco, Singapore and Switzerland are mobilising their efforts more than ever to continue to progress and innovate — with the goal of always better serving our clients. Jacques Prost Chief Executive Officer CA Indosuez Pierre Fort Chairman CA Indosuez
CFM Indosuez Wealth Management Annual Report 2022 16 / Decrypt and clarify / This abrupt reversal in monetary policy had significant consequences for the financial markets, resulting in a sharp correction on the equity markets, which remain fundamentally sensitive to interest rates. Overall, the main asset classes (equities and bonds) corrected in unison, as did "safe haven" investments such as gold, reducing the appeal of diversification and offering investors few alternatives outside the money market and the dollar. This unexpected scenario also had a structural dimension, leading us to think that we are in fact witnessing a paradigm shift, thus sweeping away a number of certainties. Our energy dependence on Russia has highlighted the vulnerability of our industrial models. In addition, one of the ideas called into question is the concept of lasting peace in Europe, with a certain form of globalisation making way for a search for strategic autonomy. We are also thinking about the new model of capitalism in China, already launched in 2021, calling into question its status as the driver of the global economy. Then there is the idea, validated since autumn 2021, that inflation was temporary and that interest rates would remain at a low level for a long period. Delphine di Pizio Tiger Global Head of Asset Management at CA-Indosuez The year 2022 was marked by a both unexpected and unforeseeable geopolitical scenario. Nothing was there to warn us that the tensions brewing since the invasion of Crimea in 2014 would result in a major conflict at Europe's doorstep. This historical event fully disrupted the economic and financial landscape in 2022, exacerbating the inflationary pressure and the energy crisis already underway since the summer of 2021. The loss of confidence of European investors and consumers reinforced the recessionary trend, which negatively impacted economic activity. In the United States, the persistent inflationary pressure led the US Federal Reserve (Fed) to normalise its monetary policy by raising its key interest rates. With a rate hike of more than 400 basis points (bp) in less than a year, we witnessed the fastest monetary tightening since the 1970s. 2022 review and 2023 financial market outlook
17 "THE YEAR 2022 WAS MARKED BY A BOTH UNEXPECTED AND UNFORESEEABLE GEOPOLITICAL SCENARIO." The urgent response provided by the central banks and governments to counter inflation and the energy crisis created a new political-economic balance that is diametrically opposed to the one that had prevailed since the 2008 financial crisis: a restrictive monetary policy accompanied by an expansionary fiscal policy (particularly in Europe due to the energy crisis). This has led to high public deficits and the continued rise in debt-to-GDP ratios. The main danger in this new policy mix resides in the lower sustainability of public debt. In this difficult context, our companies have been a source of resilience, with earnings that continue to positively surprise and provide more solid-than-expected margins despite the fact that outlooks have been revised down. During this Chinese year of the Water Rabbit, a symbol of prosperity, peace, adaptation, wealth and luck, investors should not give in to pessimism. First, inflation is starting to show signs of slowing down, suggesting possible reversal of the Fed's policy at the end of 2023. Secondly, the macroeconomic data has not deteriorated as much as we could have feared, for example Germany's GDP growth came in positive for Q3, despite the energy problems. The key element remains China, which, despite some long-term indebtedness, is opening up with significant potential for domestic consumption in the short-term. In 2023, all of the above-mentioned factors could lead to a recovery of general activity and the equity markets. Corporate bonds now offer an attractive yield, which should further improve this year. Lastly, after a decade of supremacy of equities, this is probably the good news of this new environment: the return of yield.
CFM Indosuez Wealth Management Annual Report 2022 18 2022 highlights / Continuation and progress / ATTRACTIVENESS COMMITMENTS • Launch of an innovative investment solution with a solidarity component jointly built with Crédit Agricole CIB, Indosuez Blue Cycle, (€430,000 in donations to Plastic Odyssey, L'Institut Océanographique de Monaco and La Fondation de la Mer). • Launch of the 1st investment fund specialising in reforestation in Spain. • Renewal of the partnership between CFM Indosuez and L'Institut Océanographique de Monaco for 3 years. • Signing of 4 new partnerships by the Indosuez Foundation in Switzerland in support of environmental projects with a social and economic impact. • Support for the Fondation Hëllef fir d'Natur in Luxembourg to support the protection of living cultural heritage. • Partnership with the WILLA incubator to support its 100% digital JUMP acceleration programme aimed at supporting French-speaking entrepreneurs through an educational program. • Highest level of inflows in 10 years at €4.1 billion. • Launch of Buy & Hold bond funds. • 24 new UHNWI clients (Assets under management of over€100 million). • Creation of a real estate business line. • Acquisition with LCL and CA Immobilier de Brilhac, a company specialising in commercial real estate. • Wealth Management: 23,000 new mandates, i.e., nearly 200,000 in total. • Several awards received, including "Best Bank" in Monaco for the 6th year in a row and in Luxembourg for the 2nd year in a row. • Mobilisation of the teams for Indosuez's acquisition of a majority stake in Wealth Dynamix in 2023, a fintech that provides life-cycle management solutions for wealth management and asset management players worldwide.
19 TALENT RESPONSIBILITY MAJOR DATES INNOVATION • Launch of the Indice de Mise en Responsabilité (IMR) employee empowerment index, a tool for measuring the cultural and managerial transformation of the Crédit Agricole Group. • Continuation of the managerial transformation plan: 240 managers trained. • 32% women in Indosuez Group's governing bodies. • Welcoming more young people (tripling of recruitment on permanent contracts of VIE international interns, leading VIE employer in Switzerland, observation internships, etc.). • Set-up of a new mentoring program by members of the Management Committee for 14 female employees. • 1st sustainable real estate financing in Monaco. • Multiple initiatives aimed at helping reduce our carbon footprint by 30% between 2019 and 2025 and then 50% between 2019 and 2030. This means our energy consumption, our vehicle fleet and our business travel. • Integration of ESG ratings in client portfolio statements. • 100 years of CFM Indosuez. • 10 years of the Indosuez Foundation in Switzerland. • 20 years of the Private Equity business line (€7 billion in investments in more than 2,000 private companies in Western Europe, Asia and the United States – annualised rate of return > 12.9%). • Launch of a digital platform allowing Advisory clients to access Indosuez's investment universe. • First electronic signature issued at Indosuez in Luxembourg. • Roll-out of dual e-banking authentication via the mobile app in Luxembourg. • Launch of the Indigita application allowing employees to access cross-border risk management rules. • Training of 150 employees in the agile method. • Mobilisation of the teams for a successful migration of Societe Generale Private Banking in Switzerland to the Azqore technology platform (subsidiary specialising in the execution of information systems and processing of banking transactions for Wealth Management players) in January 2023.
CFM Indosuez Wealth Management Annual Report 2022 20 Support our clients in the sustainable transformation of the economy. Deploy an offer aligned with Crédit Agricole Group's net-zero commitment by 2050. Embody the Societal Project in the day-to-day lives of our employees so that everyone contributes to the change. To meet all our clients' needs in terms of real estate in an organised and systematic manner. Maintain our leadership in private equity. Develop our B2B offer. Increase the acquisition of "NextGen" customers. Continue the current sales momentum in order to meet all of our clients' needs. / Ambitions 2025: the essentials of the new medium-term plan / 2022 marked the launch of a new medium-term plan (MTP), called "Ambitions 2025", setting the Indosuez Group's targets for the next three years. Both ambitious and innovative, it is designed to enable Indosuez to respond to the fundamental trends of its market and the changes in its clients' needs. The aim is to continue and progress, to better serve customers thanks to the initiatives adopted based on six pillars: the Customer Project, the Societal Project, the Human Project, digital and Azqore, compliance and operational efficiency. SOCIETAL PROJECT CUSTOMER PROJECT
21 Amplify the transformation of our culture to encourage accountability, proximity and our performance regarding the service of our customers. Amplify our actions in favour of youth, gender equality and diversity. Develop our employees' skills through training, mobility and the management of transformation projects. HUMAN PROJECT Strengthen compliance in Indosuez's value chain in order to meet our clients' needs. COMPLIANCE SYSTEM Strengthen our efficiency and agility through simplified and shared processes. OPERATIONAL EFFICIENCY Encourage the autonomy of our customers and the adoption of tools by our employees. Consolidate Azqore's position as a benchmark player and provider of integrated, technological, digital and operational solutions for private banks. DIGITAL & TRANSFORMATION - AZQORE
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23 CFM INDOSUEZ WEALTH MANAGEMENT ACTIVITY REPORT 03/
CFM Indosuez Wealth Management Annual Report 2022 24 / CFM Indosuez Wealth Management / AS THE NUMBER-ONE BANK EMPLOYER IN MONACO, CFM INDOSUEZ WEALTH MANAGEMENT OFFERS FINANCIAL SOLUTIONS TO PRIVATE INVESTORS, BUSINESSES, INSTITUTIONS AND PROFESSIONALS.
25 Created in 1922 by some of Monaco’s leading families, some of whom are still stakeholders, CFM Indosuez Wealth Management is a 70%-owned subsidiary of Crédit Agricole Group. This backing by one of the world’s top banking groups, paired with our deep roots in Monaco, is an essential guarantee of strength and sustainability for our customers, shareholders, employees, and partners. Within the group, our Company is fully integrated in the Wealth Management Business, Indosuez Wealth Management. Our 3,000 experts in Wealth Management, 373 of whom are at CFM Indosuez Wealth Management in Monaco, create customised solutions for our customers in a country where we operate or by multibooking. Together, they have a single calling: to help families and entrepreneurs create, cultivate, protect, and pass on their wealth, both in the principality of Monaco and internationally. In 2022, with the centenary of our Bank, we stepped up our actions in terms of social and environmental responsibility. CFM Indosuez's aim is to be the leading responsible bank in the financial marketplace.
CFM Indosuez Wealth Management Annual Report 2022 26 Annual Report 2022
27 Mathieu Ferragut Chief Executive Officer Eric Vial President / Message from General Management CFM Indosuez Wealth Management / Many geopolitical and economic challenges have emerged in 2022, first with the Russian war in Ukraine, which is still going on at the time of writing, and then with the sharp rise in inflation and interest rates. Added to this is a growing awareness of the energy, climate and social challenges facing our world. This complex context is not the first encountered by CFM Indosuez in its history, but it certainly makes 2022, the year of its centenary, both exceptional and pivotal for our customers, our employees and our shareholders. Our Bank has shown resilience in managing the crisis, while rapidly adapting to the new economic realities. The high quality of support offered by our staff to our customers has enabled us to achieve sustained growth and reaffirm our position in our three core businesses: wealth management, investment banking and merchant banking. This responsiveness has enabled our company to accelerate its growth and produce record results, with net profit (group share) of €43.4 million. Our work has been made easier thanks to the support of our directors and the Monegasque authorities, whose loyalty, trust and interest in our development we would like to thank. His Serene Highness Prince Albert II's participation in CFM Indosuez's centenary celebrations on 7 June 2022 was a particularly precious honour for our Bank, whose commitment to supporting the Principality's international, cultural and social development is at the heart of our strategy. Indeed, protecting the environment, and the oceans in particular, is a major reason for our long-term partnership with the Oceanographic Institute of Monaco, for which we renewed our support at the end of 2022 for the next three years. We have also developed green finance for the environment and blue finance for the oceans, through the Principality's first green property financing and the renewal of an innovative investment solution with a responsible component that had already been acclaimed by our customers in 2021, which we have renewed in 2022 with the entire Indosuez group. These actions are part of our Corporate Social Responsibility Project, integrated into our Ambitions 2025 medium-term plan, alongside our People Project, which focuses on the employee experience within CFM Indosuez, and our Customer Project, which aims for excellence in the experience offered to our customers. Recognised as the Principality's best bank in 2023 for the seventh year running by one of the leading international financial magazines, Global Finance, and as the best wealth management institution for the second time by Wealth Briefing, our Bank has everything it takes to succeed. The support of the Group, the soundness of our business model, the commitment of our staff and the strength of our expertise in our three core businesses - wealth management, investment banking and merchant banking - mean that we can look to the future with ambition and confidence.
CFM Indosuez Wealth Management Annual Report 2022 28 / Message from the Deputy Chief Executive Officers / SYSTEMATICALLY PROMOTE SUSTAINABLE FINANCE TO OUR CUSTOMERS AND PARTNERS 2 Taking account of non-financial criteria: Since 2022, 100% of our customers have benefited from ESG (Environmental, Social and Governance) ratings for their portfolios. CFM Indosuez, in line with Crédit Agricole Group policy, excludes certain sectors and stocks from its proposals and recommendations. 3 Responsible investment In 2022, CFM Indosuez stepped up its proactive initiatives to support its customers' move towards responsible investment, with assets under management increasing by 39% over the year. 4 Supporting high-impact projects: Created in 2021 and renewed in 2022, the CFM Indosuez Oceano offering has won the support of many customers, whom we would like to thank. Their investment has enabled us, together and with the support of our group, to contribute 357,000 euros over two years to the Oceanographic Institute's projects to protect the ocean. Vincent Thomas, Deputy Chief Executive Officer Grégoire Faure, Deputy Chief Executive Officer; The centenary of our Bank in 2022 marked an acceleration in our actions in terms of social and environmental responsibility, at a time when global awareness of these issues has risen sharply. CFM Indosuez's aim is to be the leading responsible bank in Monaco's financial marketplace. The Social Charter, drawn up with employees and already approved by a large number of customers, is a practical way of monitoring the Bank's 10 commitments in this area: Indicators Climate Action 2019- 2022 Objective 2025 Objective 2030 Water in m3 -15.47% Electricity in kWh* -9.80% -5% -15% Paper in Tonnes -34.48% Business travel in kilometres -36.49% -25% -55% * The equivalent of CFM Indosuez's electricity consumption is produced from renewable energy, for which we receive a certificate each year. ACTING FOR THE CLIMATE BY DEVELOPING OUR ACTIONS TO REDUCE OUR OWN ENVIRONMENTAL FOOTPRINT 1 Publication of indicators to monitor its practical actions: The figures below show the progress made by all CFM Indosuez teams.
29 ENCOURAGING THE DEVELOPMENT AND COMMITMENT OF OUR EMPLOYEES 5 Individual management: In 2022, CFM Indosuez has renewed its employee training and individual management initiatives designed to improve gender mix, parity, diversity, fairness and quality of life at work. 6 Training: A large number of training initiatives were carried out in 2022. In particular, 100% of employees have been trained in CSR and the IPCC report has been explained to them by a recognised expert. 7 Measurement tools: The tools needed to measure progress towards these objectives were created in 2022. They are closely monitored by the bank's entire General Management team. 8 Governance: Since 2021, CFM Indosuez has increased the gender balance of its Executive Committee, which is now composed of 25% women and 75% men. BEING A COMMITTED STAKEHOLDER IN MONACO 9 Social solidarity: The community support budget increased by 13.3% over the year. In 2022, the number of employees involved in community work rose by more than 26%, while the number of employees involved in Citizen Days increased by 18%. 10 Leadership: CFM Indosuez has completed the first green property financing in the Principality. In 2023, these ten commitments remain essential for CFM Indosuez. A challenge for our customers, employees, shareholders and partners.
CFM Indosuez Wealth Management Annual Report 2022 30 of 2001). In 2023, the challenges posed by the global context will remain. For the Principality, there are also several major challenges: complying with the Prince's Government's wish to respond favourably to Moneyval's requirements to step up the fight against money laundering and the financing of terrorism, enhancing its attractiveness on the model of Singapore in particular, and finalising the signing of an association agreement with the European Union. The Monegasque economy is in good health. Highly resilient, it will undoubtedly be able to adapt to its new environment while actively pursuing its proactive policy in favour of sustainable development. Céline Lapaian, Company Secretary Sophie Armando, Head of Finance & Strategy To find out more about the economic data of Monaco: visit the website of the Institut Monégasque de la Statistique et des Etudes Economiques (IMSEE - Monegasque Institute of Statistics and Economic Studies), imsee.mc. The global context of the war in Ukraine, inflationary pressures and climate change has not spared Monaco, which nevertheless remains an island of exceptional prosperity. The Principality's budget surplus reached €32 million in 2022, a level not reached since 2018. Its revenue will approach €19 billion by the end of 2022, an increase of €2.5 billion, driven in particular by wholesale, its biggest contributor. Monaco's economic vitality is also reflected in the 18% increase in the overall volume of foreign trade. The number of employers continues to grow, rising by 0.8% to 6,357 by the end of 2022. The number of employees rose by 5.4% to 60,082 active jobs. The property market reached a new record with an increase of 18.2% and 520 transactions, a number that remains below the 2014-2016 period, worth €3.54 billion. The new-build sector accounted for €1.19 billion, with 88 flats sold, while the existing sector saw 432 transactions worth €2.32 billion. On the banks' side, assets have grown very positively in 20 years, from €49 billion at the end of 2003 to €142 billion at the end of 2022, despite a slight decline since the end of 2021 when they reached €148 billion, mainly due to the fall in the financial markets. At the end of 2022, the Monegasque financial centre had 28 credit institutions, reflecting a concentration effect over the last 20 years (e.g. 44 banks at the end / The Monaco environment /
31 / Wealth management / Stéphane Herpe Head of Markets, Marketing and Development Yves Braccalenti, Head of Customer Relations In 2022, the watchwords for our customer support were closeness to the customer and responsiveness. This closeness was essential against the backdrop of an 'annus horribilis' on the financial markets, which were impacted by the war in Ukraine, the energy crisis and inflation, leading to a sudden return to rising interest rates and triggering a bond crash. Against this backdrop, volatility was managed with great responsiveness by CFM Indosuez's experts, who, together with the use of hedges and structured products, ensured that the overall performance of the portfolios remained resilient. We have also stepped up our advisory activities for our customers, to support them in their investment choices and facilitate their decision-making. 2022 will also have been a year of accelerated growth in the number of new relationships with very wealthy clients, with whom the bank has completed some excellent transactions thanks to the collaborative work of all the teams in Monaco and synergies with the Crédit Agricole Group, in line with our Client Project. These UHNWI clients find that CFM Indosuez offers them the depth of products and services they need to protect, structure and develop their wealth. One of the distinguishing features of our Bank is our responsible investment and financing offering: we have set up the first green financing in the Principality of Monaco for a building that has itself been designed in a responsible manner. Innovation for our customers is reflected in both our products and services, whether they involve the automation of processes or the creation of a technological platform that will give them access to all our research and the customisation of their investment portfolios. In 2023, the CFM Indosuez teams will continue to provide excellent support to our customers, maintaining the closeness and responsiveness that will probably remain essential in a world that will continue to be unclear, but where our teams and customers will continue to benefit from the soundness and stability of our Group.
CFM Indosuez Wealth Management Annual Report 2022 32 / People project / To measure the progress of our managerial transformation, we have launched a new survey that determines an accountability index (IMR - indice de mise en responsabilité). 87% of employees expressed their views. Among the positive points highlighted, 77% of CFM Indosuez employees feel that they are given responsibility and 80% would recommend our Bank. The attractiveness and soundness of the Bank and the People Project are, in their view, strong points in an uncertain environment. Its stability is a real loyalty factor. This new survey has also highlighted a number of strengths that encourage us to continue working on our cultural and managerial transformation. Moving towards a culture of accountability is a longterm process of transformation. The roll-out of minicompanies in 2023 and 2024 will be a decisive factor in the success of our cultural and managerial transformation. We rely on 'made-to-measure' support, in the field, as close as possible to our teams, so that each manager can develop his or her managerial approach, taking into account the reality of his or her day-to-day work and the tasks of his or her colleagues. Drawing on the strength of their team, they work together to achieve a shared ambition for development and performance. Ariel Barugel, Head of Human Resources CFM Indosuez is part of the Indosuez Group's cultural and managerial transformation programme, which aims to strengthen the commitment and performance of its teams in order to provide our customers with an ever-better service. To support this transformation, which is at the heart of our People Project, we have introduced an unprecedented, highly participative approach. This is the first time that a management programme will eventually involve all managers and all employees. This approach involves 2 key stages: The first stage, known as Act 1, involved all the managers on the CFM Indosuez Executive Committee. They benefited from individualised support in the form of a personality analysis, followed by an interview with an external coach focusing on personal strengths and areas for improvement in terms of relational and human capital. This support was supplemented by face-to-face and small-group workshops, focusing on co-coaching and co-development. The objectives of Act 1 were: - to share and adopt behaviours that stimulate employee commitment and performance, - and to develop the mindset and practices needed to foster a sense of responsibility and to improve team leadership. The second stage, Act 2, launched at the end of 2022, aims to include all managers and their staff in the approach. It will continue throughout the MTP. Thanks to tailor-made coaching, a "minicompany", each team will be able to put new routines into practice and anchor the changes in their way of working.
CFM Indosuez Wealth Management Annual Report 2022 34 / Corporate governance / 1. GROUP STRUCTURE CFM Indosuez and its subsidiaries are part of Crédit Agricole Group 2. SHAREHOLDING CFM Indosuez Wealth is 70.15% owned by Crédit Agricole SA with the remaining 29.85% owned by various individuals and legal entities (none of whom own more than 10% of the shares). 2.1. OPERATIONAL STRUCTURE CFM Indosuez Wealth SAM is a company incorporated under Monegasque law. Its company objects are, in the Principality of Monaco and abroad, both for itself, for third parties and jointly, to perform any and all banking and financial transactions and, from a more general standpoint, any transactions liable to be carried out by credit institutions under Monegasque law, including insurance brokerage activities, in accordance with applicable laws and regulations. 2.2. CONSOLIDATION SCOPE CFM Indosuez Wealth Group includes the following active companies: • CFM Indosuez Gestion • CFM Indosuez Wealth • CFM Indosuez Conseil en Investissement CFM INDOSUEZ WEALTH Principality of Monaco CFM INDOSUEZ GESTION Principality of Monaco CFM INDOSUEZ CONSEIL EN INVESTISSEMENT France 100% 100% The management of these entities’ activities and their organisational structure are based on the strategy, policies, decisions and general authorisations, rules of operation and best practices set by Crédit Agricole Group and CFM Indosuez Wealth, in accordance with the applicable legal and regulatory requirements. CRÉDIT AGRICOLE SA CACIB CA INDOSUEZ WEALTH (GROUP) MINORITY SHAREHOLDERS MAINLY IN MONACO CFM INDOSUEZ WEALTH 100% 100% 29.85% 70.15%
35 3. BOARD OF DIRECTORS 3.1. GENERAL INFORMATION As of 31 December 2022, the Board of Directors of CFM Indosuez Wealth had nine members, appointed by the Ordinary Annual General Meeting for a period of three years (one year for directors over 65 years old). No board members sit on CFM Indosuez Wealth’s Executive Committee. Board members are appointed for their integrity and expertise. which are assessed based on their background, knowledge and experience. They are assessed on the basis of their training, knowledge and experience. As a whole, the Board of Directors must possess the necessary skills in its key areas of responsibility. Membership requirements follow the rules set by the ACPR (French Prudential Supervision and Resolution Authority). The Board of Directors has three specialised Committees: the Audit and Risk Committee, the Appointments Committee and the Remuneration Committee. On their appointment, new directors receive a welcome pack including documents on the governance of corporate bodies, the Bank’s charter and the audit and risk control scope. Directors receive regular training and updates. 3.2. MEMBERS • Eric Vial, Chairman of the Board since 19 May 2022 and Director since 12 March 2020, • Bastien Charpentier, director since 13 December 2017, member of the Audit and Risk Committee • Meriem Echcherfi, director since 19 May 2022, • Benoit Fayol, drector since 15 March 2022, member of the Audit and Risk Committee • Hervé Husson, director since 07 October 2016 • Pierre Masclet, director since 12 December 2019 • Guilhem Nouvel-Alaux, director since 19 May 2022 • François Veverka, director since 21 March 2017 and Chairman of the Audit and Risk Committee. 3.3. ORGANISATION 3.3.1. Operation As a general rule, the Board of Directors meets four times per year and, if necessary, holds special meetings. The work of the Board is based on files prepared by its Secretary. Its meetings follow a pre-established agenda and are subject to minutes signed by the Chairman and one other director.F The Board of Directors functions in accordance with the company’s articles of association and its internal rules. The internal rules set out principles and best practices of corporate governance designed to ensure the quality of Board’s work, such as obligations of confidentiality, independence, loyalty and duties in respect of inside information and conflicts of interest. Directors with a conflict of interest must report the conflict and abstain from taking part in decisions. The Board of Directors met four times in 2022. 3.3.2. Remit The Board of Directors is the administrative body in charge of senior management, high-level risk monitoring and the adequacy of the Bank's management control system. Accordingly, it deals with major issues relating to strategy, general policy, management and the oversight of activities and risks. The Board approves the resources, organisation and planning needed to implement the strategy and general policy, based on proposals made by the Executive Committee, as appropriate. It is also responsible for finance, methods of accounting and financial control based on fixed objectives, the preparation of the annual activity report, the approval of the annual budget and the setting of financial objectives for the year, including equity planning and liquidity risk tolerance. In addition, the Board is responsible for ensuring the adequacy of resources, governance and oversight and that standards are observed (compliance). It makes decisions on matters related to the Bank’s administration referred to it by members of the Executive Committee and other issues brought before it by the specialised committees. Among other things, it decides on changes to the Bank’s activities, structures and strategic or property investments, such as the creation, acquisition or disposal of subsidiaries and ownership interests, the opening or closing of branches and representative offices, the acquisition or disposal of new businesses and the sale or purchase of buildings. It also makes the necessary decisions regarding legal and regulatory provisions, specifically in the areas of corporate governance, human resources, risk management and internal control. The Board of Directors delegates some of its tasks to its Specialised Committees, to the extent allowed by laws and regulations.
CFM Indosuez Wealth Management Annual Report 2022 36 These Specialised Committees meet 1 to 4 times a year, depending on the matters at hand and the opinions requested by the Board. Their members are appointed by the Board of Directors. These committees have limited decision-making powers and facilitate the Board’s work by providing their opinions. Audit Committee The Audit Committee is responsible for monitoring the financial reporting process and the audit of the annual financial statements. Consequently, and without prejudice to the powers of the Board of Directors, it is responsible for the following tasks in particular: - Monitoring the financial reporting process and, where appropriate, making recommendations to ensure its integrity. - Monitoring and assessing the effectiveness of internal control and risk management systems and, where appropriate, internal audit, in respect of procedures relating to the preparation and processing of accounting and financial information, without prejudice to its independence. - Monitoring of the performance by statutory auditors or audit firms of their assignments, taking into account the findings and conclusions of the competent authority. - Regular reporting to the Board of Directors on the performance of its duties and on the results of the audit, on the way in which the audit contributed to the integrity of the financial information and on the role it played in this process, and prompt reporting of any difficulties encountered. Risk Committee The Risk Committee advises the Board of Directors on matters relating to the Entity's overall risk strategy and risk appetite, both current and future. As a result, the Risk Committee is responsible for the following tasks: - Assisting the Board of Directors when it is monitoring the implementation of the overall strategy by senior management and the head of the risk management function. - Supervision of the implementation of the institution's capital management and liquidity strategies and other relevant risks, such as market risk, credit risk, operational risk (including legal and IT risks) and reputational risk, in order to assess their appropriateness in relation to the approved risk appetite and risk strategy. Appointments Committee The Appointments Committee is responsible for the following tasks: - Identifying and recommending, within the framework of the Crédit Agricole Group's validation rules, suitable candidates to fill vacant seats on the Board of Directors for approval by the Board of Directors or for approval by the General Meeting. - Assessing the balance and diversity of knowledge, skills and experience available to the members of the Board of Directors, both individually and collectively. - Assessing periodically (at least annually) the structure, size, composition and performance of the Board of Directors. Remuneration Committee The Remuneration policy for CFM Indosuez Wealth employees covers both the components of remuneration and the identification of regulated populations and control of risky behaviour. In March each year, the Remuneration Committee examines the principles of the CFM Indosuez Wealth group's remuneration policy and reports on its work to the Board of Directors. 3.4. EXECUTIVE COMMITTEE The members of the Executive Committee are responsible for the operational leadership of business, risk management and monitoring, and ensuring the smooth running of the Bank’s activities. As of 31 December 2022, the Executive Committee had eight members: • Mathieu Ferragut, Chief Executive Officer and Executive Director • Vincent Thomas, Deputy Chief Executive Officer and number two Executive Director • Grégoire Faure, Deputy Chief Executive Officer • Céline Lapaïan, Company Secretary • Sophie Armando, Finance & Strategy Director • Ariel Barugel, Head of Human Resources • Yves Braccalenti, Head of Customer Relations • Stéphane Herpe, Head of Markets, Marketing and Development 3.5. CONSOLIDATED KEY FIGURES (in € million) 31/12/2022 31/12/2021 Change % Shareholders’ equity 379 371 2% Total assets 7,123 6,338 12% NBI 161 129 25% Gross operating income 56 32 75% Net income after income tax 43 29 48%
37 Céline Lapaian Secretary General Grégoire Faure Deputy Chief Executive Officer Stéphane Herpe Head of Markets, Marketing and Development Yves Braccalenti Customer Manager Sophie Armando Head of Finance & Strategy Ariel Barugel Head of Human Resources Mathieu Ferragut Chief Executive Officer / Executive Committee / Vincent Thomas Deputy Chief Executive Officer
CFM Indosuez Wealth Management Annual Report 2022 38 The CFM Indosuez Wealth group's consolidated NBI for 2022 is up by more than 24% on the 2021 figure, at €160.6 million. This performance can be attributed, on the one hand, to an increasingly dynamic brokerage business and, on the other, to higher interest income generated by the sharp rise in interest rates in most currencies. The CFM Indosuez Wealth group's operating expenses will amount to €105.1 million over 2022. This 8% increase on last year is in line with recent years, which have seen significant investment, particularly in IT and digital technology. As a result, gross operating income rose to €55.6 million in 2022 from €32.1 million on 31 December 2021. Taking into account the above factors, a negative cost of risk of €3.9 million and corporation tax of €8.3 million, net profit for 2022 is €43.4 million, up +49% on 2021. This increase in net income reflects the commercial dynamic observed throughout the year as well as the change in interest rates. Assets under custody on 31 December 2022 were -1.6% lower than on 31 December 2021, the result of strong inflows in 2022 more than offset by negative market and currency effects. Loans and advances to customers were slightly up (1.4%) on the previous year. Customer debt amounted to €6,243 million, an increase of almost 9% compared with 31 December 2021. ACTIVITIES AND RESULTS OF THE BANK (CFM INDOSUEZ WEALTH SCOPE) Assets under custody on 31 December 2022 were 1.6% lower than on 31 December 2021. Negative market effects were partly offset by positive new money inflows. Loans and advances to customers rose by just 1% compared with 31 December 2021. Accounts payable to customers amounted to €6,243 million, an increase of 9% compared to 31 December 2021. At its meeting on 22 March 2023, the Board of Directors of CFM Indosuez Wealth, chaired by Eric Vial, approved the consolidated financial statements for the financial year 2022, prepared in accordance with the IFRS international accounting rules and principles. The consolidation of the accounts includes the three entities of the CFM Indosuez Wealth group, including the French subsidiary wholly owned by CFM Indosuez Wealth (called CFM Indosuez Conseil en Investissement) and CFM Indosuez Gestion, which allows a global view of the activities and results of the CFM Indosuez Wealth group. APPROVAL OF THE CONSOLIDATED FINANCIAL STATEMENTS (RESOLUTION NO. 1 ) Consolidated results (in € million) 2022 versus 2021 under IFRS (in € million) Financial year 2022 Financial year 2021 Change in % Net banking income 160.6 129.4 +24% Operating expenses -105.1 -97.3 +8% Gross operating income 55.6 32.1 +73% Cost of risk -3.9 +1.8 N/A Extraordinary items - - N/A Taxes on profits -8.3 -4.8 N/A CFM Indosuez Wealth Group net income 43.4 29.1 +49% Non-controlling interests - - CFM Indosuez Wealth Group’s net income 43.4 29.1 +49% / Report of the Board of Directors at the Ordinary General Meeting of 16 May 2023 /