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Social responsibility

Action programs

% change between

Number of new hires

2015

2014

(1)

2014 and 2015

Permanent contracts

91,484

99,511

(8.1)%

Fixed-term contracts

80,001

79,464

0.7%

(1) Excluding Erteco France.

Hirings decreased slightly from 2014, reflecting the lower number of departures (detailed in the table below).

Note that when employees leave the Company due to restructuring, there is a lengthy process of social dialogue and a set of measures in place to

help redeploy these employees or support them in finding a job in or out of the Company.

% change between

Departures by reason

2015

2014

(1)

2014 and 2015

Redundancy

22,059

19,063

15.7%

Resignation

47,819

54,110

(11.6)%

End of trial period

18,340

23,500

(22.0)%

TOTAL

88,218

96,673

(8.7)%

(1) Excluding Erteco France.

A flexible organisation that respects employees

The majority of Carrefour staff are on permanent contracts, which are seen as a source of stability by employees.

Average workforce by type of contract

2015

2014

Permanent contracts

92.3%

92.2%

Fixed-term contracts

7.7%

7.8%

Carrefour is committed to implementing organisational models that

It also enables them to increase their working hours and remuneration,

ensure consistent quality of service while taking into account employee to diversify their workplace experience and to find out about new

expectations and complying with local regulations. Part-time work and business lines. In France, 1,258 hypermarket staff are taking

fixed-term contracts address the need to tailor store activities to advantage of this option, 90% of them women. The percentage of the

customer flow.

workforce participating in job versatility has increased by 3% over

2014.

Several initiatives have been developed to increase the base hours

worked by part-time employees who wish this and/or to provide

I

ncreasing work schedule pooling:

Introduced in France in 1999 and

●

flexibility in their personal organisation: reducing part-time work

managed

via

a computerised tool, work schedule pooling – currently

through job versatility, increasing work schedule pooling and

used in hypermarkets in France – allows check-out assistants to plan

experimenting with remote working.

their working time to suit their personal requirements and at the

same time meeting the needs due to the store’s level of activity. This

Part-time and job versatility:

the proportion of the workforce on

●

type of work organisation therefore fosters the work-life balance;

part-time has remained stable

R

emote working:

Remote working is designed to enable employees

●

2015

2014

to work flexibly while helping them to be more efficient. Working

from home for some of the time can be especially useful in certain

% of part-time employees

22.9% 23.2%

functions, in particular because it avoids employees having to

commute to their usual workplace. Various pilot projects have been

run within the Group to study this option, which has been offered to

Carrefour has developed a job versatility option in its hypermarkets,

all employees at the Belgian and Italian headquarters. A remote

initially in France and then progressively in Belgium. It offers

working agreement was also signed in 2015 by the Carrefour

employees who are interested the opportunity to do some of their work

Marchandises entity in France defining the conditions for, and

in a different department within the store or to do a different job.

methods of undertaking, remote working.

34

2015 REGISTRATION DOCUMENT