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Social responsibility
Carrefour’s CSR performance
SUPPORTING OUR PARTNERS
Find out
Commitments
Targets
Key Indicators
2015
2014
Progress
more
Act as a responsible
Develop employees’ skills Average number
13.6
14.9
§ 2.3.1
employer
of training hours
per employee
in the Group
Encourage diversity
% of women in
38.3
37.5
and equal opportunity
management roles
Listen to our customers
Include CSR in the
Key indicator
-
-
§ 2.3.4.1
customer barometer
under definition
linked to Carrefour’s
brand image
Improve the
Improve Carrefour’s
Score – RobecoSAM
69
62
§ 2.1.3.3
communication
position in the rating
of our results/actions
agency rankings
to the non-financial
community
Promote CSR
Promote CSR to suppliers % of suppliers fully
69
NA
§2.3.4.2
in the supply chain
participating in CSR
and prioritizing
self-assessment
local suppliers
Promote local suppliers % of sales of
71.1
73.1
Carrefour-brand
food products
directly sourced
from local suppliers
Ensure that
Complete 100% of the
Key indicator
-
-
§ 2.3.4.3
Carrefour’s suppliers
Carrefour action plan
under definition
respect human rights
Be a socially
Food as a way to combat
Number of
100.5 M 88.0 M
§ 2.3.4.4
responsible retailer
exclusion
meal-equivalents
donated to food aid
associations
The scope of indicators is detailed in the dedicated chapter of each topic.
Legends:
Action plan in progress
Challenge
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2015 REGISTRATION DOCUMENT