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Social responsibility
Action programs
Action programs
2.3
Carrefour’s Human Resources policy
2.3.1
Promoting employment
2.3.1.1
Over 380,000 employees serving customers around the world
The breakdown of the workforce geographically and by store format reflects the multilocal and multiformat retail model that the Group develops in
countries where it is present. At year-end 2015, Carrefour had 380,920
employees in 10
countries. On a like-for-like basis, the workforce remained
stable between 2014 and 2015.
% change between
Workforce by geographic region
2015
2014 2014 and 2015
Europe
214,660
212,405
1.1%
Latin America
98,383
96,863
1.6%
Asia
67,877
71,959
(5.7)%
TOTAL GROUP
380,920
381 ,227
(0.1)%
A significant majority of Carrefour employees work in stores, and particularly in hypermarkets (70.6% in 2015).
Workforce by store format
2015
2014
Hypermarkets
70.6%
71.1%
Supermarkets
16.0%
16.0%
Other
13.4%
12.9%
TOTAL
100%
100%
The split of employees by category reflects the Group’s focus on customer service: 88.7% of its employees were involved in this area in 2015. It also
highlights the role Carrefour plays in society through its capacity to employ many staff with various levels of qualification.
Workforce by category
2015
2014
Senior directors
0.1%
0.1%
Directors
0.6%
0.6%
Managers
10.6%
10.5%
Employees
88.7%
88.8%
Carrefour has always given priority to local employment, and its staff is recruited from nearby its stores. In November 2015, Carrefour in France was
presented with an “Employment Trophy” by the Rhône-Alpes region. The award was in recognition of its socially-aware recruitment policy and its
historic partnership with Pôle Emploi
(detailed in section 2.3.1.4 of this chapter)
.
2015 REGISTRATION DOCUMENT
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