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Social responsibility
Carrefour’s CSR performance
Carrefour’s CSR performance
2.2
Summary of process and reporting scope
2.2.1
SCOPE OF COVERAGE OF THE 2015 REPORTING (IN CONSOLIDATED SALES - EXCL. VAT)
Energy -
100%
Water -
100%
Waste -
90%
Refrigerants -
100%
Paper -
100%
Check-out bags -
100%
Organic products -
100%
Carrefour Quality Lines -
100%
Local suppliers -
100%
Fair trade -
100%
Logistics -
100%
Accidents -
100%
Women managers -
100%
Handicapped -
100%
Training -
100%
The Group makes every effort to be as thorough as possible regarding The subjects of the indicators listed in the graph above make up on
the scope of non-financial indicators, as these allow the Group’s
average 99.4% of the Group’s consolidated turnover (exc. VAT) – with
performance to be monitored and to see if targets have been met. The 100% coverage for a large majority of indicators.
CSR reporting covers the deployment of the CSR approach in all
Product, stores and logistics indicators apply to all of the Group’s
10
countries, in which Carrefour does business (France, Italy, Spain,
Business Units. They are calculated year-to-year from October to
Belgium, Poland, Romania, Brazil Argentina, China and Taiwan).
September. Human resources indicators are calculated per calendar
Franchises are not included in non-financial reporting.
year. The scope and process of reporting are detailed in section 2.4.3 of
this chapter.
Dashboard of Carrefour’s commitments, objectives and
2.2.2
key indicators
In order to measure CSR performance and orientate its activities in this
In 2015, certain Key Performance Indicators were specifically reviewed
area, Carrefour has been carrying out non-financial reporting since so as to further align them with their targets and more closely reflect
2006, based on its sector of activity and the most significant
progress made on the related action plans. Now placed at the heart of
international and national reference points in this sector. Consisting of
this chapter, they include all this climate-related targets set in 2015,
a series of indicators monitored on an annual basis, Carrefour’s
but also commitments made on other CSR subjects. For the moment,
non-financial reporting covers the three priority areas of focus outlined some of them are not accompanied by key indicators, due to the
in the ISO
26000 approach and materiality study
(detailed in
qualitative nature of the related projects. In-depth work will be
section 2.1.3.1 of this chapter)
. At the same time, Carrefour also wishes
conducted by Carrefour over the coming years with a view to
to innovate by working on performance indicators that are specific to developing better traceability for its non-financial metrics on priority
certain material issues relating to its sector of activity, and in line with issues, and to publishing the relevant KPIs and materials related to
the various CSR commitments that have been made.
these commitments.
Among these indicators, Carrefour has identified Key Performance
Indicators (KPIs) with a view to measuring the progress made and
driving its CSR methodology accordingly.
2015 REGISTRATION DOCUMENT
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