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19

2014 Registration Document

2.1 CSR at Carrefour 20 2.1.1 Carrefour’s mission 20 2.1.2 Developing the approach 20 2.1.3 Rolling out the CSR approach 22 2.1.4 Organisation of CSR 25 2.2 Action plans 26 2.2.1 Carrefour’s human resources policy 26 2.2.2 The action plan to combat waste 38 2.2.3 The biodiversity protection programme 44 2.2.4 The action plan to support Carrefour’s suppliers 49 2.3 Results 59 2.3.1 Review of CSR in 2014 59 2.3.2 Performance indicators 61 2.3.3 Reporting methodology for CSR indicators 64 2.3.4 Report by an independent third party on the consolidated company, environmental and societal information set forth in the management report 68

SOCIAL

RESPONSIBILITY

2