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2014 Registration Document
Social responsibility
2
Results
2.3
Results
2.3.1
Review of CSR in 2014
The progress of Carrefour’s CSR approach is shown in the scorecard opposite:
Priority areas
Commitments
Indicators
2013
2014
Progress
Combating waste
Combating waste by
reducing breakages
and unsold stock
Set up waste reduction
committees and adapt store
stocks accordingly
% reduction in food markdowns
(compared with 2012)
NC
12.4%
Quantity of waste generated
in kg/m² of sales area*
84.0
83.7
Promote green habits
to reduce waste in
offices and in stores
Increase the proportion
of recycled waste and recovery
in stores by developing
waste recovery options
(methanation, etc.)
% of waste recovered
at Group level*
61.3% 64.8%
Consume energy
efficiently
Reduce energy consumption
(electricity, gas, fuel)
by 30% per m
2
of sales area
in 2020 compared with 2004
Energy consumption in kWh/m
2
of sales area *
572.2
552.0
Reduction in energy
consumption per m
2
of sales
area compared with 2004
28.6% 31.1%
Optimise transport
and logistics
Reduce CO
2
emissions
per shipping unit
CO
2
emissions per shipping
unit (kg CO
2
/pallet)*
6.8
6.3
In keeping with the principle of subsidiarity, which prevails in the Carrefour
group’s management methods, each country creates the organisation
best suited in terms of environmental, social and societal goals and
achieving the objectives set forth by the Group. Assessment, regulatory
monitoring, development of action plans and investment therefore take
place locally at the initiative of country management or store directors,
as well as all other employees.
A tool to measure and report CSR performance of stores (energy and
water consumption, waste production, offer of responsible and local
products, etc.) has been deployed at Group and country level to monitor
and manage performance. The countries have defined environmental
performance goals in key areas, and have a scorecard for monitoring
purposes. In 2014, the CSR reporting tool was integrated into the Group’s
financial reporting platform so it now has a centralised architecture and
can evolve smoothly.
2.3.1.1
Review of programmes
and action plans
Carrefour’s approach to CSR is a core part of the Group’s strategy and
is reflected in commitments, programmes and action plans, as well as
key indicators. The Group continued to implement it in 2014 based on
three areas: combating waste, preserving biodiversity, and supporting
the Company’s partners.
CARREFOUR’S APPROACH TO CSR
WAS HONOURED IN 2014
La Nuit de la RSE - 24/11/14:
W
1
st
prize in the best CSR project category for the waste
reduction plan;
W
Bronze in the overall CSR policy category.
2014 National Corporate Citizen Award - 21/11/14:
W
Special Jury Prize in the Large Companies category
for the partnership with Emmaüs Défi and the creation
of the Banque Solidaire de l’Equipement.
Waste reduction prize awarded to the winners of the call
for projects entitled “Et vous, quel sera votre acte anti-
gaspi” by the French Ministry of Agriculture - 16/10/14:
W
Winner of the 2014 Waste Reduction prize in the Retail
Sector category.
The Enjeux Les Echos challenge with the Institut RSE:
award for the most responsible CAC 40 companies –
October 2014:
W
tied for 1
st
place particularly in food waste.
Essec Grand Prize for Responsible Retailing - 6/02/14:
W
Honourable mention for Student CSR.