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Sharing and
developing expertise
From new hires to the most experienced employees, Carrefour
trains and guides all personnel. The objective is to give everyone
the means to improve and do their job well.
The first commitment
of Carrefour employees
is to respond to various
customer expectations.
knowledge as their positions evolve and the
store’s offer develops. In particular, the Group
encourages the development of professional-
isation contracts that let young people alternate
between theory courses and concrete on-site
apprenticeships. Each year, several thousand
such young people benefit from work-study
trainingandearnaqualification. Carrefour is also
very committed to training its teams in order to
guarantee the quality of its offer to its customers.
In China, for example, more than 10,000 people
are trained each year on the subjects of food
safetyandnutrition.Thetrainingprogrammesfor
fresh-food professions are increasing everywhere
in order to enhance the expertise of butchers,
fishmongers,bakers,andmanyothers.
13
.
6 hours
of training per employee
on average in 2015
51
.
1%
of new managers come from
within the company
A key component of distinction and dynamism,
the professionalismof the Group’s employees is
also a factor in their personal fulfilment. That’s
why Carrefour implements an active training
policy, aimedat all functions, all hierarchical levels
and all stages of professional development.
AtGrouplevel,thismadefor5.1millionemployee
training hours in 2015. Working for Carrefour
offers employees the assurance of boosting
theirexpertisethroughouttheircareers.
Training for Carrefour professions
In all countries, Carrefour offers its employees
complete training programmes for each pro-
fession to help them strengthen their initial
skills, acquire new abilities, and improve their
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/ 2015 ANNUAL ACTIVITY AND RESPONSIBLE COMMITMENT REPORT