82 / 106
77.1%
of employment contracts
are full-time
Working life quality
as a driver for progress
As a responsible retailer, Carrefour wishes to provide each
employee with the opportunity to be fulfilled by his or her work.
To achieve this objective, the Group is careful to create the most
favourable conditions by encouraging social dialogue, listening
to its staff and providing a high-quality work environment. Carrefour
encourages its employees to develop a sense of satisfaction for
work done well and of collective motivation, entrepreneurial spirit,
and a desire to form quality relationships with customers.
In all the countries inwhich the Group operates,
Carrefour fosters organisational models which
ensure the continuity of customer service while
taking into account employee expectations
and complying with local regulations. Several
initiatives are being developed to increase the
base hours worked by part-time employees for
those who want it, and to provide them with
flexiblepersonalorganisationthroughtheimple-
mentation of job versatility, work-shift blocks
andexperimentationwithremoteworking.
Enduring social dialogue
As proof of its commitment topromote individual
and collective progress, Carrefour has long
emphasised consultation through high-quality
internalandexternalsocialdialogue.
In September 2015, Carrefour signed a new
agreement with the UNI (Union Network Inter-
national) onpromoting social dialogue, diversity,
and respecting fundamental rights at work. This
commitment is also made to help in the fight
against discrimination and for respect for work-
place gender equality, and the inclusion of those
withdisabilities.
The quality of Carrefour’s social dialogue extends
beyondmere legal and regulatory requirements
and is implemented in all Group countries and
82 UNIQUE AND MULTIPLE
/ 2015 ANNUAL ACTIVITY AND RESPONSIBLE COMMITMENT REPORT