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11

Carrefour overview –

4

5

6

1-3.

New consumption

patterns

Our stores develop

products and services

to suit local customers’

expectations, lifestyles

and shopping habits.

Each store listens

to its customers,

and has the autonomy

needed to tailor its

offering. Proof of

this is the offering

of local products

proposed in stores

by farmers, breeders

and small and

medium-sized

businesses in the

region.

2.

Doing a sustainable

job well

Fully aware that we

must protect our

ability to offer the best

products to customers,

Carrefour takes a

long-term approach

to its business and is

fully committed to a

process that combines

product assurance

with environmental,

social and societal

requirements. The

Group has committed

to a wide-ranging plan

to combat waste and

protect biodiversity.

4.

Guaranteed

freshness

Fresh products are

crucial in our offering,

and receive constant

attention. Quality and

temperature checks

are carried out in each

country, every step of

the way (production,

loading and unloading,

transport and display)

to assure customers

of our cold chain

compliance.

5.

Innovations

Throughout the year,

our teams design,

test and develop new

products. In every

sector, Carrefour offers

the best innovations

of national brands

or designed by

Carrefour teams.

6.

A relationship

built on trust

Carrefour and

its suppliers have

made a long-term

commitment to

ensure high-quality

and sustainable

sourcing. It is a

relationship built

on trust that benefits

our customers.