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Carrefour overview –
Recognised know-how
With their skills, expertise,
flair and creativity,
Carrefour’s teams all
contribute to operational
excellence. Through
original recipe ideas
which combine tastes
and flavours, highlighting
products’ character and
authenticity, each day
Carrefour’s professionals
demonstrate their talent,
their sense of service
and their satisfaction in
a job well done.
SPECIFIC
TRAINING
Regardless of their
position and level
of responsibility,
Carrefour employees
receive specific
training on welcoming,
serving and listening
to customers. In 2014,
4.5 million hours
of training were
provided to Carrefour
employees.
Listening to customers
In-store teams are best
placed to understand
their customers, meet their
expectations and surprise
them. They are professionals
who are ready to listen, able
to offer advice, elaborate
or find the product that suits
customers’ requirements,
budgets and preferences.
Every day, they combine
an enthusiasm for customer
contact, a sense of service
and passion for their work.