Health analyses, organoleptic tests, traceability, on-site audits, andmore:
product quality and safety are core requirements at all stages of a product’s
lifecyclesothatonlythefreshestandsafestproductsarebroughttomarket.
Upstream, Carrefour teams reference and assist suppliers based on strict
requirementspecificationsforhygieneandconformity,amongotherthings.
Throughout the supply chain, inspections are increased and particular
attention ispaidto freshproduce.Downstream, storesperformdaily checks
on the quality of theirmerchandise and are subject to rigorous analysis and
auditingprocedures.
With complete confidence
Quality isa requirement andaguaranteeof sustainable trust for customers.
Thisdailyattentiontodetailshowsthetransparencyeffortsmadeinorderto
provide clear, visible information on all items, particularly fresh produce.
Their labels contain all the information necessary for their traceability.
In case of non-conformity, themerchandise can quickly be removed from
the logisticsplatformand takenoff the shelves. At the same time, customer
perception and feedback are included in theGroup’s quality process, which
Quality and safety
Throughout theworld and at everymoment,
Carrefour is committed to ensuring the highest
level of quality, freshness and safety for its
customers. This high standard is a central
concern of each employee, fromthe design
of a product to its arrival on store shelves.
90 UNIQUE AND MULTIPLE
/ 2015 ANNUAL ACTIVITY AND RESPONSIBLE COMMITMENT REPORT