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Health analyses, organoleptic tests, traceability, on-site audits, andmore:

product quality and safety are core requirements at all stages of a product’s

lifecyclesothatonlythefreshestandsafestproductsarebroughttomarket.

Upstream, Carrefour teams reference and assist suppliers based on strict

requirementspecificationsforhygieneandconformity,amongotherthings.

Throughout the supply chain, inspections are increased and particular

attention ispaidto freshproduce.Downstream, storesperformdaily checks

on the quality of theirmerchandise and are subject to rigorous analysis and

auditingprocedures.

With complete confidence

Quality isa requirement andaguaranteeof sustainable trust for customers.

Thisdailyattentiontodetailshowsthetransparencyeffortsmadeinorderto

provide clear, visible information on all items, particularly fresh produce.

Their labels contain all the information necessary for their traceability.

In case of non-conformity, themerchandise can quickly be removed from

the logisticsplatformand takenoff the shelves. At the same time, customer

perception and feedback are included in theGroup’s quality process, which

Quality and safety

Throughout theworld and at everymoment,

Carrefour is committed to ensuring the highest

level of quality, freshness and safety for its

customers. This high standard is a central

concern of each employee, fromthe design

of a product to its arrival on store shelves.

90 UNIQUE AND MULTIPLE

/ 2015 ANNUAL ACTIVITY AND RESPONSIBLE COMMITMENT REPORT