Danone // 2020 Universal Registration Document

Social, Societal and Environmental Responsibility 5.4 Building the future with Danone employees DANONE UNIVERSAL REGISTRATION DOCUMENT 2020 182 Outcomes As of December 31, 2020, 100,109 employees (99,627 in 2019) in 53 countries (same as 2019) received health coverage meeting the criteria defined by Dan’Cares. Most of the beneficiaries under the Dan’Cares program were able to include family members. Opportunities Implementing a robust workplace health and safety strategy helps strengthen employee commitment. It also represents an opportunity for the Company to address employees’ new needs, such as taking workplace ergonomics into account for an ageing population at its production sites and providing extended health coverage during the Covid-19 health crisis. EMPLOYEE SECURITY Definition With a presence in more than 120 countries, Danone may face nu- merous security challenges and it has the responsibility to protect all employees from malicious acts. To that end, Danone analyzes security risks by country, develops preventive measures adapted to each situation to implement in order to secure the workplace and, when necessary, respond effectively. Policies In 2018, Danone’s Chairman and Chief Executive Officer signed a formal Security Policy that defines the Company’s vision, missions and objectives for this area. The global security management guidelines articulate the principles of the policy, particularly in terms of protecting employees. The security and health policy for travelers rounds out the Company’s corporate travel policy with a set of security guidelines. The Security Department also published specific guidelines on international business travel in the context of the Covid-19 crisis. The latest version of these guidelines is available to all employees on the Company’s internal social network. The security operating procedures for the production sites forma- lized in 2019 are currently being rolled out for all Danone entities. Governance The Chief Security & Competitive Intelligence Officer (CSO), who reports to Danone’s General Secretary, is responsible for managing security risks. The Security Department consists of four specialized units: • international security, responsible for (i) implementing the guidelines at the regional and local level, (ii) risks linked to business travel and related communications, and (iii) protecting the Company’s tangible and intangible capital; • operations security, responsible for protecting the supply chains and investigating suspected food fraud; • risk analysis, responsible for drafting guidelines and forward- looking reports, country risk analysis and security watch; • cybersecurity, responsible for centralizing Danone’s policy in this area; its role was enhanced with the creation of a Cyber-Board, which reports to the Chief Security & Competitive Intelligence Officer. In the countries where Danone is present, security experts support local Human Resourcemanagers who are responsible for managing local staff, including security aspects. Danone’s Security Department interacts with the Danone Reporting Entities, notably through training sessions of the Reporting Entity Management Committees. Action plans and outcomes Security risk management is based on the following three pillars: • anticipation and information: risk monitoring and analysis to understand the security threats facing Danone and its employees, and define action plans. Protecting employees means mapping risks on a country-by-country basis and working with local teams to refine the Company’s analysis of the environment. Danone ensures that information relating to security risks is properly communicated to the employees and that security rules related to business travel are shared through regular communication and awareness actions. To this end, the security team has developed an online training module that is available on Danone’s digital learning platform, Campus X. • prevention and protection: working with internal and external experts to implement preventive measures that reduce the li- kelihood of incidents. This includes monitoring business travel and expatriate assignments in high-risk countries and setting up security protocols. Each Danone site conducts a self-assessment using an audit checklist, then works with security experts to conti- nue improving security based on the results. Since 2017, 91% of the production sites have conducted security self-assessments. In 2020, in the context of the crisis, 82% of the sites conducted their self-assessment (scope: 176 production sites). In 2020, the security team established a communication plan, clarified roles and updated the assessment checklist to take into account the sector-specific characteristics of the Company’s activities. • response and incident management capabilities: positioning resources that enable the Company to respond in the event of an incident and using past experience to strengthen existing prevention and protection systems. Working with the Human Resources department, the Security Department continuously applies an outsourced monitoring system as well as a medical and security assistance program. This security system is then adapted to security risks for each region where Danone operates. In 2020, Danone’s Security Operational Center (SOC) noted 57 im- portant or urgent events, all of which were reported to the security team. For these events, the SOC contacted the security team 11 times (vs. 23 in 2019) given that Danone employees were close to the impacted area. On 2 occasions, the security team decided to contact all employees potentially affected by the event. The decrease in the number of events handled by the SOC is tied to the travel restrictions in 2020 due to the Covid-19 health crisis. Opportunities The establishment of information, communications and awareness measures contributes to employee well-being by securing their work environment.