CARREFOUR - 2015 annual activity and responsible commitment report
|
LEADERSHIP AND AGILITY |
2 |
|
Interview with Georges Plassat Chairmanand Chief Executive Officer |
4 |
|
2015 overview |
7 |
|
SHOPPING CONVENIENCE AND ENJOYMENT |
22 |
|
Combining convenience and enjoyment |
24 |
|
Good products at the best price |
26 |
|
Fresh and local |
28 |
|
New habits and long-term trends |
30 |
|
Everything under one roof |
32 |
|
Services to make day-to-day life easier |
34 |
|
Product innovations |
36 |
|
PROXIMITY AND MULTI-LOCAL |
38 |
|
Getting closer to customers |
40 |
|
France |
42 |
|
Belgium |
43 |
|
Brazil |
44 |
|
Argentina |
45 |
|
China |
46 |
|
Taiwan |
47 |
|
Spain |
48 |
|
Italy |
49 |
|
Poland |
50 |
|
Romania |
51 |
|
A multi-local group |
52 |
|
International partnerships |
53 |
|
OMNI-CHANNEL AND CUSTOMER EXPERIENCE |
54 |
|
The customer at the centre of the Carrefour ecosystem |
56 |
|
A new world of in-store services |
58 |
|
New banners, new ideas |
60 |
|
Solutions for connected customers |
62 |
|
Services for all habits |
64 |
|
A personalised relationship |
66 |
|
EXPERTISE AND NEW TALENT |
68 |
|
Doing our job well |
70 |
|
Over 120 professions open to all |
72 |
|
Local recruitment |
76 |
|
Ensuring equal opportunity and diversity |
78 |
|
Sharing and developing expertise |
80 |
|
Working life quality as a driver for progress |
82 |
|
COMMITMENT AND PERFORMANCE |
84 |
|
Innovating for a sustainable business |
86 |
|
Sustainable commitment with suppliers |
88 |
|
Quality and safety |
90 |
|
Biodiversity challenges |
92 |
|
Consuming properly, wasting less |
94 |
|
Solidarity through food |
96 |
|
Financial overview |
98 |
|
Stock market overview |
100 |
|
Governance |
102 |