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Social responsibility
CSR at Carrefour
CSR at Carrefour
2.1
2015 highlights
2.1.1
The countries’ actions deeply rooted Carrefour’s approach to CSR in
In June
2015 Carrefour set an objective to reduce food waste by
●
2015, approach based on 3 main areas:
50% by the year 2025
versus
2016, in partnership with our
suppliers and with the membres of the Consumer goods forum
working to eliminate all forms of waste;
●
(detailed in section 2.1.2.3 of this chapter)
;
protecting biodiversity;
●
Sales of organic products rose by 19.5% (of which + 21.5% on food
●
supporting partners of the Group.
●
products), and sales of Carrefour Quality Lines products incorporating
Each of the three areas was a field of innovation and a source of
agroecological production requirements increased by 6.1% in 2015
concrete performance. Thus new quantified targets could be
compared to 2014
(detailed in section 2.3.3.1 of this chapter)
;
strengthened.
Carrefour advanced in the non-financial rankings, particularly on the
●
Carbon Disclosure Project (from 66
C in 2014 to 96 B in 2015) and
Some significant factors in 2015 :
the DJSI from 62 to 69 over the same period
(detailed in
Carrefour was an official partner of the COP21. In this context, new
●
section 2.1.3 of this chapter)
;
environmental commitments were made during the Group
A CSR Committee of the Supervisory Board was formed and met for
●
Shareholders’ Meeting in June
2015, such as a 40% reduction in
the first time on November
25, 2015
(detailed in section
2.1.3 of
CO
2
emissions by 2025
versus
2010, and a 70% reduction by 2050
this chapter)
;
(detailed in section 2.1.2.3 of this chapter)
;
Each country where the Group operates participated in the Major
●
In October
2015 Carrefour signed a new agreement with the UNI
●
Climate Challenge for Suppliers
(detailed in section
2.3.4.2 of this
Global Union (International Union Federation) confirming its
chapter)
.
commitment in support of workers’ rights and the promotion of
equal opportunity
(detailed in section 2.3.1 of this chapter)
;
At the same time, Stakeholders meetings were held throughout the
year, in a spirit of open communication and partnership. The following
In 2015, Carrefour also signed the charter in support of the
●
subjects were raised during these meetings in 2015: sustainable
employment of disabled people proposed by the International
fishing, palm oil, packaging, canned tuna and bananas
(detailed in
Labour Organization's (ILO) disabilities branch
(detailed in section
section 2.1.3.1 of this chapter).
2.3.1.4 of this chapter)
;
Carrefour’s CSR mission
2.1.2
CSR Historical foundations
2.1.2.1
Starting in 1992, Carrefour introduced measures that apply the In 2004, Carrefour signed the Diversity Charter and adopted a
fundamental principles of agroecology with the launch of its Carrefour
group-wide Code of ethics. In September
2015 Carrefour signed a new
Quality Lines and organic round bread loaves in France. Four years later
agreement with the UNI Global Union replacing the one signed in
in 1996, Carrefour voluntarily applied the precautionary principle as
2001 and reaffirming its commitment in support of workers’ rights
regards GMOs, and in 2010 began using “GMO-free” labels on more and the promotion of equality opportunity
(detailed in section
2.3.1 in
than 350
products. The progressive incorporation of rules tied to
this chapter).
agroecology in Carrefour’s product range went through several key
In 2005, Carrefour instituted a CSR auto-diagnostic tool for its
stages, such as the marketing of the Responsible Fishing product line suppliers in France. This tool was deployed to the Group’s own brand
in 2005, and launched the “Carrefour Agir” product line in 2006, as
product suppliers all around the world in 2010. In all, more than
well as substituting palm oil in nearly 100 Carrefour products in France 5,000
suppliers are contacted each year. Lastly, following the first year
in 2011. As of 2013, the Carrefour Quality Lines became real
of supplier sustainable development Awards in 2009, Carrefour
agroecology laboratories in all the countries in which the Group organised the first supplier awards in 2015, including all countries:
operates
(detailed in section 2.3.3 of this chapter).
Major Climate Challenge for Suppliers.
In terms of its supply chain, in 2000 Carrefour entered into a In 2013, the Antigaspi (Anti-waste) plan was launched. It aims to
partnership with the FIDH (International Federation for Human reduce resource consumption in store operations and among its
Rights) to set up a social compliance management system for its
customers and suppliers.
suppliers after participating in the launch of the Social clause initiative
(SCI) in 1998. As of 2014, as part of this initiative Carrefour achieved
its objective of having 100% audited suppliers in the countries at risk.
In 2015, Carrefour advanced even further by establishing a new action
plan with the FIDH.
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2015 REGISTRATION DOCUMENT