“One of the cornerstones of our Group's People Project is to develop our management culture and practices in order to strengthen responsibility, trust and initiative.” The third action was the introduction of the accountability assessment. This new annual appraisal process enables each employee to play an active role in his or her own development and performance. The main changes concern: - Self-assessment: employees take responsibility for their own assessment. - Assessing objectives rather than grading them, for a more detailed and nuanced qualitative assessment, and objectives that can be adjusted throughout the year. - Enriching exchanges with non-anonymous feedback, for a 360° cross-disciplinary approach throughout the year. Responsible appraisal should make it possible to encourage more regular exchanges, to make progress in the practice of feedback and to conduct personalised interviews to promote tailor-made professional development. By continuing our efforts to develop a managerial culture that empowers employees and by offering a working environment that encourages autonomy, collaboration, trust, listening and taking the initiative, the Bank, as a Responsible Employer, is strengthening the accountability of each individual and the commitment of all in the service of its clients and society as a whole. Annual Report 2023 33
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