The second action was the launch of the second IMR (Indice de Mise en Responsabilité - Accountability Index) survey. Deployed in 2022, the IMR survey will measure the progress of our managerial transformation on an annual basis. 87% of CFM Indosuez Wealth employees took part in the survey in 2023. Our RMI has risen, reflecting our strong commitment and pride in belonging. Employees recommend the Bank as a good place to work and praise the Bank's commitment to society and the meaning given to their day-to-day tasks. We also saw excellent scores on issues relating to managerial relations, as well as on improving our ability to serve our clients. These positive developments encourage us to continue rolling out our initiatives. One of the cornerstones of our Group's People Project Boosting cultural and managerial transformation is to develop our management culture and practices in order to strengthen responsibility, trust and initiative. The ambition for 2023 was to continue and boost our cultural and managerial transformation initiated in 2022. The initiatives put in place have placed particular emphasis on empowerment. Three major initiatives stand out. The first is the continued roll-out of mini-companies. More than 50% of employees and managers have already taken part in a mini-company. Thanks to tailor-made coaching, each team coached was able to put new routines into practice and sustainably anchor the changes in their way of working. As well as improving processes within the team, the minicompanies have also helped to increase synergies between certain teams. The deployment of minicompanies will continue throughout 2024. Ariel Barugel Head of Human Resources CFM Indosuez Wealth Management 32
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