915/ Measurement, Analysis and Improvement / 992
SMS Section
12
-
Measure
m
ent
,
A
nal
y
sis and I
mp
ro
v
e
m
ent
BOS-
M
NL-12.901200
1
Introduction
1
.
1
Main
Ob
jecti
v
e
E
stab
li
s
h
and
i
mp
l
ement
appropr
i
ate
meas
u
rement
and
f
eedba
ck
pro
c
esses
to
f
o
c
u
s
on
and
dr
i
ve
c
ont
i
n
u
o
u
s
i
mprovement
.
1
.
2
C
o
mp
an
y
Ins
p
ections
T
h
e
C
ompan
y
shall
ens
u
re
t
h
at
pro
c
ed
u
res
are
i
n
p
l
a
c
e
f
or
s
h
ore
based management
to
c
arr
y
o
u
t
f
re
q
u
ent
i
nspe
c
t
i
ons
to mon
i
tor
t
h
e
c
ond
i
t
i
on
o
f
vesse
l
s as
at
t
h
e
H
ead
O
ff
ic
e
. I
nspe
c
t
i
ons
shall
a
l
so
be
c
arr
i
ed
o
u
t
to
ens
u
re
c
omp
li
an
c
e
w
i
t
h
r
u
l
es
and
reg
u
l
at
i
ons
among
a
ll
vesse
l
s
u
nder
f
l
eet management and
H
ead
O
ff
ic
e
.
T
h
e
pro
c
ed
u
res
shall
i
n
cl
u
de
prov
i
s
i
on
f
or
re
c
ord
i
ng
t
h
e
res
u
l
ts
o
f
a
ll i
nspe
c
t
i
ons
and
t
h
e
cl
ose
-
o
u
t
o
f
a
ll
a
c
t
i
on
i
tems
.
I
nterna
l i
nspe
c
t
i
ons
i
n
cl
u
de
:
-
M
anagement
v
i
s
i
ts
(
V
esse
l
s
);
- O
V
IQ i
nspe
c
t
i
ons
(
V
esse
l
s
);
- OS
M
S
A
i
nspe
c
t
i
on
(H
ead
O
ff
ic
e
).
1
.
3
Internal
A
udit
T
h
e
C
ompan
y
shall
c
arr
y
o
u
t
i
nterna
l
a
u
d
i
ts
to
ver
i
fy
t
h
at
bot
h
vesse
l
and
s
h
ore
based
sta
ff
are
c
ons
i
stent
l
y
f
o
ll
o
w
i
ng
t
h
e management
s
y
stem
.
A
nn
u
a
l
a
u
d
i
ts
shall
be made
o
f
a
ll
vesse
l
s
u
nder
f
l
eet management
and
o
f
a
ll
ons
h
ore
s
u
pport
fu
n
c
t
i
ons
.
F
o
ll
o
w
i
ng
an
a
u
d
i
t
,
steps
shall
be
ta
k
en
to
ver
i
fy
and
re
c
ord
t
h
e
i
mp
l
ementat
i
on
and
e
ff
e
c
t
i
veness
o
f
an
y
i
mprovement opport
u
n
i
t
i
es
re
c
ommended as
a
res
u
l
t
o
f
t
h
e a
u
d
i
t
.
I
nterna
l
a
u
d
i
ts
i
n
cl
u
de
:
- Q
M
S
at
o
u
ts
i
de
and
IS
M
a
u
d
i
ts
(
V
esse
l
s
&
H
ead
O
ff
ic
e
);
- IS
P
S (
V
esse
l
s
);
- ISO 9001 (H
ead
O
ff
ic
e
);
-
M
LC
a
u
d
i
ts
(
M
ann
i
ng
agen
ci
es
).
1
.4
Q
uarterl
y
Mana
g
e
m
ent
R
e
v
ie
w
T
h
e
C
ompan
y
’
s sen
i
or management
shall
rev
i
e
w
t
h
e
Quality Management System
as
a m
i
n
i
m
u
m
on
c
e
per
y
ear
to
ver
i
fy
t
h
e
ade
q
u
a
c
y
o
f
t
h
e
s
y
stem
or
to
i
mprove
i
ts
e
ff
e
c
t
i
veness
.
Wi
t
h
i
n
BOS,
management
rev
i
e
w
s
should
be
c
ond
u
c
ted
i
n
a
q
u
arter
l
y
bas
i
s
.
T
h
e
Quarterly Management Review shall
be
c
omposed o
f
t
h
e
f
o
ll
o
w
i
ng
. O
t
h
er
Mana
g
ers
ma
y
be
c
o
-
opted
:
x
Mana
g
in
g
Director;
x
Technical Mana
g
er;
x
C
re
w
in
g
Mana
g
er;
x
Finance Mana
g
er;
x
Head o
f Op
erations/DP
A
;
x
Q
HS
E
Mana
g
er.
W
h
ere
poss
i
b
l
e
,
vesse
l
Masters
and
Off
icers
should
attend
. T
h
i
s
a
ll
o
w
s
f
or
d
i
re
c
t
i
np
u
t
f
rom
t
h
e
f
l
eet
and
d
i
re
c
t
f
eedba
ck
to
t
h
e
f
l
eet
.
V
ers
i
on
0
5
. O
r
i
g
i
na
l
date
:
0
5
/0
6
/2012.
V
ers
i
on
date
:
3
1/12/201
5
.
V
a
li
d
vers
i
on
on
l
y
on
Q
M
S
s
i
te
.
U
n
c
ontro
ll
ed do
c
u
ment
wh
en
pr
i
nted
.
M
an
u
a
l
prepared
b
y:
BOS QHS
E
M
anager
.
A
pproved b
y:
BOS QHS
E
M
anager
.
V
a
li
dated b
y:
BOS Q
u
a
li
t
y
Di
re
c
tor o
f
B
o
u
rbon
.
3
/
5
915