PERFORMANCE & AMBITIONS Employee engagement rate Workplace safety (Total case incident rate)(1) SET THE GLOBAL STANDARD FOR EMPLOYEE ENGAGEMENT, WITH A RATE OF MORE THAN 85% SET THE STANDARD FOR EMPLOYEE DIVERSITY AND INCLUSION Lead the industry in creating customer value SET THE GLOBAL STANDARD IN WORKPLACE SAFETY 2021 2021 2020 2021 79.8% 65 40.5 // 1.29 82.5% 70 41.6 1.07 83.5% 72 42.7 1.01 >85% 80 up 10 pts vs. 2020 <0.5 2022 2022 2022 2022 2023 2023 2023 2023 2030 2030 2030 2030 Diversity and inclusion (diversity and inclusion management index, maximum score = 100)(2) Customer satisfaction Partner Net Promoter Score For further information: the summary table of employee data may be found in the Non-Financial Performance pages of the www.michelin.com website 2023 UNIVERSAL REGISTRATION DOCUMENT_MICHELIN _35 (1) The number of accidents and cases of occupational illness recorded per 200,000 hours worked. (2) I MDI: A composite metric that tracks diversity and inclusion in five areas: Gender balance, Identity, Multi-national management, Disability, and Equal opportunity.
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