4 _241 2023 UNIVERSAL REGISTRATION DOCUMENT_MICHELIN 4 NON-FINANCIAL STATEMENT Sustainable Development Report 4.1.2.3 Dialogue with stakeholders SDG 8.5, 8.8 and 10.4. By “stakeholders”, Michelin means the people or groups of people who are impacted by its business or who may impact it in return, so that corporate strategy reflects their needs and expectations. Building trust-based relationships with stakeholders is an opportunity for the Group to improve its ability to foresee and purposefully challenge its social responsibility commitments. Michelin has long nurtured continuous dialogue with all its stakeholders, including customers, investors, employee representatives, suppliers, public authorities, local communities, international organizations and NGOs. For example, the associated Group departments organize specific meetings every year with each category of stakeholders, led by one or several engagement managers. Within the Group, the Sales, Marketing, Investor Relations, Purchasing, NGO Relations, Public Affairs, Employee Relations and Personnel Management departments, as well as plant communication managers, are responsible for taking into account and responding constructively to the expectations of their stakeholders. To this end, the departments regularly contact and meet with Group stakeholders throughout the year, at both the corporate and local levels. Employees and employee representatives Academia Shareholders/ Investors Media Customers Regulators NGOs Civil society/ Host communities Public authorities Suppliers/ Subcontractors
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