CERBA HEALTHCARE // CSR REPORT 2022-23

34 DEVELOP HUMAN CAPITAL Our corporate university: the Cerba HealthCare University Training is in the Group's DNA. Since the founding of the Cerba HealthCare University in 2016, we have enabled our collaborators to acquire skills through training in line with the company's strategy. With a digital platform, new training courses were created and deployed throughout the group in 2022, particularly on the subjects of personal data and cybersecurity. By the end of 2022, over 60 e-learning modules were available. A la carte catalogue training has also been developed with our service providers. Cerba HealthCare University is expanding in 2023 with a new catalogue of around fifty online modules, available in French, English and Dutch. This allows us to expand and internationalise our training offer. The themes of the new modules include diversity and inclusion, first aid, language learning and office automation tools. Medical training Each year, the 'Trainathon' initiative, launched in 2021, aims to mobilise pathologists, laboratory technicians and medical secretaries over a period of one week in order to produce, in-house, training courses for the Group’s French-speaking collaborators, which can be accessed from the Group e-learning platform. In 2022, 14 collaborators came together for the second edition of the 'Trainathon' in order to produce the content of the 13 new courses which reinforce the medical training offer. The subjects of these courses include allergies, the thyroid, and maternal-foetal infections. Raise awareness and train collaborators in CSR In 2023, a CSR training plan was rolled out across all Group entities. This consisted of: • An e-learning module on the foundations of sustainable development and the Cerba HealthCare CSR strategy, for all collaborators and available in French, English, Italian and Dutch. • Virtual classes for 300 top managers, focusing on their operational contribution to CSR, sustainable procurement and reducing our environmental impacts. • Tailor-made training for members of the Group Management Committee on the interconnection between the financial and extrafinancial performance of companies. In addition, the Group shares a short video every 2 months with all collaborators highlighting a CSR theme.

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