Carrefour - 2017 Annual Report

C A R R E F O U R — 5 0 CSR overview The Group publishes this year the first measures of its CSR Index, which provides an overview of its CSR commitments and performance. Index methodology The index can be broken down into four distinct areas, each of which contains four quantitative objectives with deadlines, i.e. 16 objectives in total. Designed to cover a three-year period, the index measures CSR performance every year for each of the 16 indicators. When an objective’s target date goes beyond the index’s three-year period (e.g. “Reduce CO 2 emissions by 40% by 2025”), the annual objectives are determined on the basis of a straight-line trajectory required to reach the overall final objective set. The index’s overall score is a simple average of the scores for the 16 indicators. The annual results and objectives are presented in a transparent manner. The four areas of the CSR Index are at the heart of Carrefour’s CSR mission The Carrefour CSR Index Carrefour’s CSR Index measures the progress of action plans in these four areas. Developed by Carrefour, it is aligned with the Group’s global strategy and adapted to meet the specific challenges faced by the business. It ensures that all of the business lines are working towards achieving a common set of goals. For this first year of measurement, the index score is 63%, the average level of achievement of the 2017 targets. This is evidence that much still remains to be done and that the entire Group must work towards reaching the targets set. As outlined in the table, certain objectives were partially or fully reached in 2017, whereas others will require further effort by the Group countries. For each objective that is not reached, a remediation programme is put in place. Combatting all forms of waste Protecting biodiversity Providing support to the Group’s partners Social dynamics and fostering diversity 2017 score 63 % REFERENCE To find out more, visit carrefour.com or see the 2017 Registration Document