Carrefour - 2017 Annual Report

C A R R E F O U R — 3 6 Accelerating the development of cash & carry stores For hundreds of thousands of professional caterers and food retailers worldwide, the reliability, quality and cost of their supplies are vital for their business success. The Carrefour group’s cash & carry banners offer them a winning triple combination: stores that make their lives easier with a huge selection of food and non-food products, customised services and wholesale prices. With 144 Promocash stores in France at the end of 2017, Carrefour will modernise the existing store network and step up the expansion of its French cash & carry banner, with 13 new openings scheduled by 2020. To continually enhance its response to the needs of professionals, Promocash is adapting its offering and multiplying its digital services. Customers of the new Promocash in Istres (Bouches-du- Rhône), for example, are enjoying the benefits of a more compact store with an emphasis on local and fresh products – fruit and vegetables, seafood and meat – which cover 40% of the store’s retail space, and a complementary offering of several thousand products available on the online ordering site or via employees with connected tablets. As always, the best services are provided to make customers’ lives easier, such as Drive collection, delivery, and rental of equipment or refrigerated lorries. Internationally, the Group also has a hybrid format mid-way between the cash & carry and the hypermarket, open to all customers. Graced by the Atacadão or Carrefour Maxi banners, this concept both meets the needs of professional wholesale customers and enables families to stock up on large quantities at very competitive prices. In Brazil, the Group already counts 145 Atacadão stores countrywide, and aims to step up expansion by opening 20 new stores each year. Meanwhile, Carrefour Maxi will increase its presence in Argentina by opening 16 new stores during the year. … CREATING AN OMNI-CHANNEL UNIVERSE OF REFERENCE