Carrefour - 2017 Annual Report

C A R R E F O U R — 2 2 “Carrefour China has put in place a cross-functional organisation with a permanent staff of 130 experts. In order to respond to high customer expectations with regard to food safety, ‘field teams’ ensure that stores comply with local regulations and the rules established by Carrefour. Furthermore, ‘quality teams’ verify product compliance thanks to a network of 60 laboratories and carry out more than 260,000 tests a year. In addition, the Carrefour China Foundation, whose primary objectives are to promote food safety and nutrition, also provides training for farmers. Today, Carrefour is considered tobe a leading retailer. We can request thewithdrawal of a product right across China in less than two hours. Our organisation and speed of execution are critical for establishing a relationship of trust with customers and the authorities.” Hervé Martin, Director of Food Safety, Carrefour China BEING COMMIT TED TO FOOD QUALIT Y