Carrefour - 2017 Registration Document

CORPORATE SOCIAL RESPONSIBILITY Carrefour’s duty of care plan 2017 REGISTRATION DOCUMENT | CARREFOUR 2. 90 Consultation with stakeholders and update In the risk analysis, Carrefour not only consults its own staff but also draws on the expertise of its partners, FIDH, WWF ® and the trade unions, to identify risk situations. This risk mapping process will be monitored continuously and updated annually, mainly through existing partnerships. Framework and measures for preventing serious violations 2.6.2 Engagement tools shared with employees and partners Various Codes of Conduct and charters govern the activity of Carrefour’s employees (Ethics Principles) and its suppliers, service providers and partners (Supplier Charter, Franchisee Charter, etc.). Ethics Principles: Code of Professional Conduct All employees are given a copy of the Ethics Principles. Their purpose is to establish the ethical framework governing the day-to-day activity of all employees. Everyone is expected to read and be familiar with this framework, which sets out the commitments made in: the Universal Declaration of Human Rights; ● the eight fundamental conventions of the International Labour ● Organization (ILO); the guiding principles of the OECD; ● the principles of the UN Global Compact; ● the guiding principles of the United Nations; ● the international agreement with UNI Global Union. ● The Ethics Principles are to: respect diversity; ● contribute to a safe, healthy working environment; ● ensure high-quality social dialogue; ● refuse to tolerate any form of harassment or discrimination; ● select and deal with suppliers fairly and impartially; ● develop transparent business relationships; ● respect commitments to partners; ● refuse to engage in any form of collusion or unfair practice; ● assure the safety of people and property; ● safeguard the Company’s resources and assets; ● guarantee confidentiality; ● preserve the environment; ● act with integrity, both individually and collectively; ● provide reliable, accurate information; ● avoid conflicts of interests; ● refuse any form of bribery or corruption. ● Social, Environmental and Ethical Charters The Supplier Charter has been drawn up with Carrefour’s partners in compliance with international fundamental principles (see Ethics Principles above). It contains nine sections on human rights, ethics and the environment: prohibition of forced or compulsory labour; 1. prohibition of child labour; 2. respect for freedom of association and the right to collective 3. bargaining; prohibition of all forms of discrimination, harassment or 4. violence; workers’ health and safety; 5. decent wages, benefits and working conditions; 6. working hours; 7. ethics principles; 8. respect for the environment. 9. The charter prohibits clandestine or undeclared subcontracting, and has a cascade effect by requiring suppliers to demand the same social compliance standards of their own suppliers. In a spirit of reciprocal commitment, the charter does not allow Carrefour to impose any conditions on suppliers that would prevent them from complying with the charter. The Supplier Charter forms an integral part of all purchase contracts in all countries. It also forms the basis for charters aimed at other partners such as suppliers of own-brand products, service providers and franchisees. Sustainability self-assessment In 2017, the sustainability self-assessment tool initially devised in association with the WWF ® for Carrefour’s own suppliers was made available to other companies via the Internet under the name Valorise. The tool enables suppliers to carry out a CSR self-assessment and to improve through the advice given and practical examples provided.