Carrefour - 2017 Registration Document

2 CORPORATE SOCIAL RESPONSIBILITY CSR at Carrefour CARREFOUR | 2017 REGISTRATION DOCUMENT 33 CARREFOUR, 25 YEARS OF CSR Year General information Carrefour information Stakeholder benefits 1987 “Our Common Future” report (Brundtland report) and definition of the term “sustainable development” 1992 Rio Earth Summit Creation of Carrefour Quality Lines (Filières Qualité Carrefour – FQC) incorporating the basic principles of agroecology Customers have access to unprocessed products which are tasty, traceable and have been grown using environmentally-friendly agricultural practices. Partners reduce their use of chemical fertilizers and pesticides, optimise their irrigation techniques and in so doing, help to protect their own regional environment. 1997 Launch of an organic grocery line and organic baby food line under the Carrefour BIO brand name The Carrefour BIO brand becomes available in Group stores, and customers are encouraged to change their consumption habits. Growth of the Carrefour BIO brand makes an active contribution towards protecting regional biodiversity and improving producers’ quality of life. 1998 Launch of the WWF ® action plan Voluntary application of the precautionary approach to genetically modified organisms (GMOs) The WWF ® partnership is based on an action plan to protect biodiversity. It comprises a bold programme covering the fishing, agriculture and forestry industries. 2000 Eight Millennium Development Goals (MDGs) drafted by the United Nations Launch of the human rights programme in partnership with the International Federation for Human Rights (Fédération internationale des ligues des droits de l’homme – FIDH) Through the launch of this programme, Carrefour sets a standard for the entire industry and pioneers shared compliance audits therein. As a result of these audits, suppliers are required to comply with international standards. Through its partnership with FIDH, Carrefour supports the definition of an international level playing field for everyone. 2001 UN Global Compact Adherence to the UN Global Compact Formalisation of the sustainable development policy Agreement with UNI Global Union in support of workers’ rights and the promotion of equal opportunity (agreement updated in 2015) Carrefour invites all its partners to sign the UN Global Compact and commit to compliance with its principles. A European Consultation and Information Committee working group has been meeting on a quarterly basis since 2001 to discuss CSR-related subjects. 2004 Signature of the Diversity Charter Adoption of a Code of Ethics The diversity charter is rolled out across all Carrefour departments and partners. Diversity is recognised as an advantage. 2005 Launch of a “sustainable fishing” range of products Carrefour decides to stop the sale of deep-sea fish, fish caught using electric fishing methods, and sales of wild sea bass during the breeding season. The Group also lobbies for the rollout of MSC (Marine Stewardship Council) certification to fisheries and supports fishery improvement projects (FIP). 2010 Nagoya Convention on Biological Diversity (COP 10) 2015 UN Sustainable Development Goals (SDGs) + the Paris Agreement (COP 21) Commitment by Carrefour to fight climate change through the introduction of goals to reduce CO 2 emissions Carrefour encourages its partners to commit to reducing their CO 2 emissions, and commits to reducing its own CO 2 emissions by 40% by 2025. 2016 Establishment of an internal carbon price The internal carbon price guarantees the use of technologies with the lowest CO 2 emissions. The goal is to standardise the use of solutions with the lowest emission levels throughout the entire retail sector, such as closed cooling units or the use of natural refrigerants in refrigeration systems. 2017 Introduction of a CSR Index Joins the Dow Jones Sustainability World Index The Group joins the DJSI World Index as one of the best global CSR performers. The aim of the Index is to promote positive competition among private sector players. Efforts in 2017 continued in the same vein as the past 25 years, and saw the Group work with its internal and external stakeholders to extend its CSR programmes to encompass new areas and take on new commitments. In 2018, Carrefour will continue to support the farming sector in the transformation of its production model. It will give special support to producers switching to organic farming by offering them organic development (Bio développement) contracts introduced at the start of the year in partnership with the World Wildlife Fund (WWF ® ) (detailed in Section 2.3.2).