“The takeover of Belgian bank Degroof Petercam opened up a new era for the Indosuez group, with beneficial repercussions for CFM Indosuez.” We have also continued to improve our operational efficiency in order to enhance the quality of services provided to our customers. The results of these efforts are greater customer satisfaction and better overall performance. CFM Indosuez has also actively pursued its Corporate Social Responsibility (CSR) policy. Health has become a major focus for our CSR commitment and for promoting corporate philanthropy throughout the Indosuez Group. Through this theme, we aim to raise awareness among our employees and partners, while supporting high-impact local and global initiatives. The growing involvement of our employees in CSR initiatives is a strong sign of our commitment. In 2024, 68% of employees took part in a solidarity initiative, representing 1,300 hours of voluntary work for a variety of local associations. Citizen Days continue to inspire other companies and unite teams around essential causes such as helping people in difficulty or environmental projects. In conclusion, 2024 was a year of growth and transformation for CFM Indosuez. We have taken advantage of the opportunities offered by the markets while strengthening our commitment to sustainability. Our CSR initiatives, strategic expansion and adaptation to changing economic conditions have enabled us to consolidate our leadership position. We are determined to continue on this path in 2025, offering impact investment solutions and continuing to innovate to meet our customers' needs. Annual Report 2024 29
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